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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Good”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Renewal invite was inaccurate, and didn't confirm that our three family cars are covered, so I had to phone to check. A bit brisk on the phone, but a good price, which I took up.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Website poor not giving same price to renew as email.Had to phone & after short waiting time , renewal dealt quickly by operator over the phone”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Mellissa was very helpful.”
Helpful Report
Posted 7 years ago
Mrs Carol Anne Belwood
Verified Buyer
“So far with the customer service is very good. I can not comment about the break down as yet, not been in that position.”
Helpful Report
Posted 7 years ago
Mrs Jennifer Clark
Verified Buyer
“Having only just joined, I have no experience of this company as yet. The operator was informative and polite.”
Helpful Report
Posted 7 years ago
Mrs Pauline Brockhume
Verified Buyer
“Very good service and helpful”
Helpful Report
Posted 7 years ago
Mr Lee Woolmer
Verified Buyer
“Very professional service thank you”
Helpful Report
Posted 7 years ago
Mrs Jean Ray
Verified Buyer
“Very polite young lady.”
Helpful Report
Posted 7 years ago
Mr Bruce Blackmore
Verified Buyer
“Price competitive. Enquiry dealt with efficiently. Not had to use the roadside assistance yet so unable to comment on this service.”
Helpful Report
Posted 7 years ago
Mr Robert Hawkins
Verified Buyer
“Jordan was polite and efficient, although spoke a little fast.”
Helpful Report
Posted 7 years ago
Mr Stephen Copping
Verified Buyer
“Quick and efficient renewal over the phone.”
Helpful Report
Posted 7 years ago
Mrs Mary Ingram
Verified Buyer
“Still want a paper copy please thanks m lngram”
Helpful Report
Posted 7 years ago
Mr Martin Rogers
Verified Buyer
“Excellent service excellent value for money. Piece of mind on my long daily commute never let me down.”
Helpful Report
Posted 7 years ago
Mr David Ellis
Verified Buyer
“efficiently dealt with, very pleasant man made a smooth transaction.”
Helpful Report
Posted 7 years ago
Mr John Loughnane
Verified Buyer
“The Ryanair of breakdown cover - cheap and no frills but functional and effective.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have been with Autonational Rescue for several years and have just renewed my policy again (friendly and efficient service from Jessica at Autonational Rescue). On occasions needed (thankfully not too many) vehicle breakdown service has met my needs and expectations.”
Helpful Report
Posted 7 years ago
Mrs Janice Downey
Verified Buyer
“I have been with auto national for years I think they should have some kind of loyalty scheme. Was not to happy with the lady on the phone today a bit rude”
Helpful Report
Posted 7 years ago
Mr Robert Thomas
Verified Buyer
“good, when I did have to use breakdown recently, I had to wait a long time as a van was sent at first, which could not transport my car, so had to wait again for a pick-up truck, so I had 2 long waits”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great service. Great cover.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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