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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Peter Kerfoot
Verified Buyer
“I was unable to renew online and therefore I had to renew via telephone. The gentleman who dealt with me was very helpful and courteous. A few days earlier my wife had to make use. It turned out the car battery was old and neweded replacing. The mechanic had one in his van. So problem solved. Excellant”
Helpful Report
Posted 5 years ago
Mr Gary Aughton
Verified Buyer
“Used this company for quite a few years now they got me out quite few tricky situations cant fault them”
Helpful Report
Posted 5 years ago
Ms Melanie Jones
Verified Buyer
“An efficient renewal process and rapid receipt of documents by email. The fact that a change which means future renewals will be automatic, should have been highlighted.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Breakdown cover renewed over the phone. Antonya, was polite and informative. Advising me of any additional costs if I decided to cancel policy, no hard sales just appropriate information given.”
Helpful Report
Posted 5 years ago
Mrs Victoria Strathman
Verified Buyer
“Quick helpful service”
Helpful Report
Posted 5 years ago
Mr Neil Walker
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Mr Terrence Longfellow
Verified Buyer
“Telephone lines to busy on first attempt to renew policy”
Helpful Report
Posted 5 years ago
Mr Jack Catling
Verified Buyer
“Amy was very helpful with renewing my membership..first class!”
Helpful Report
Posted 5 years ago
Mr Paul Blain
Verified Buyer
“Brill service”
Helpful Report
Posted 5 years ago
Mrs Rosemary Byrne
Verified Buyer
“I was dealt with courteously and efficiently when renewing my breakdown policy.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The customer representative, Antonya, was excellent and dealt with my renewal quickly and efficiently.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I've never had to call Auto National for rescue, however, they continue to offer very competitive terms.”
Helpful Report
Posted 5 years ago
Mr D Barlow
Verified Buyer
“Thanks for helping me with my renewal today!”
Helpful Report
Posted 5 years ago
Mrs A Swann
Verified Buyer
“Samuel helped me renew my policy - very efficient and concise checking my details and my requirements. Apologised as I was unable to renew online. Polite - did a great job thanks”
Helpful Report
Posted 5 years ago
Mr Robert Tuke
Verified Buyer
“Brilliant service”
Helpful Report
Posted 5 years ago
Mr Kenneth Baker
Verified Buyer
“Just renewed for another year - Melissa was polite and efficient and dealt with my query readily.”
Helpful Report
Posted 5 years ago
Mr R Wood
Verified Buyer
“Great as ever!”
Helpful Report
Posted 5 years ago
Mr Dominic Siggs
Verified Buyer
“Lauren was very helpful and informative and efficient. Thanks”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“There was confusion with regard to which policy we had. I emailed customer services and Alex looked into the matter for me and sent a prompt reply explaining the position, I then phoned and spoke to Lauren who changed our policy for us. Both your members of staff were excellent and helped enormously.”
Helpful Report
Posted 5 years ago
Mr W Meredith
Verified Buyer
“Superb value. However some disparity in renewable price via email compared to that given at web site.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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