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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Fortunately, I haven't had to call out Auto National but I am impressed by the number of positive reviews from those who have. What particualrly impresses me about Auto National is that they actually reward loyal customers by offering them a renewal premium which either has not increased at all from the previous year (as this year for me) or just a slight increase in line with inflation. This is impressive compared with most other insurance companies! (presumably it helps that I haven't had to claim) I have every confidence that should I require their services, Auto National will be there for me.
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Posted 5 years ago
Tina was very efficient and friendly. She dealt with my renewal quickly and was knowledgeable. I had excellent service from Tina.
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Posted 5 years ago
Very efficient and professional. Customer service and staff communications are very good. Breakdown recovery speedy and caring
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Posted 5 years ago
spoke to tina hogan today to renew policy, very helpful and friendly, thank you x
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Posted 5 years ago
Not actually had a reason to call you out on a breakdown but pleased to know I am covered if needed.
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Posted 5 years ago
Excellent service, l have been with them for several years.
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Posted 5 years ago
Polite and professional
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Posted 5 years ago
I do think a better no claims discount could be offered. Otherwise its a good service.
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Posted 5 years ago
Helpful customer service
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Posted 5 years ago
I only had to called them recently for a failure to start at home they where quick to get me going again.
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Posted 5 years ago
Reasonable cost efficient and effective very polite and knowledgeable staff nothing too much trouble - thank you
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Posted 5 years ago
Prompt reply to my email, great service
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Posted 5 years ago
Service was good
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Posted 5 years ago
Have been with this company for years and on the two occasions I have had to use them they were fabulous. Wasn’t waiting long at all. Prices are good too!
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Posted 5 years ago
Only ever used once years ago. Very quick and helpful.
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Posted 5 years ago
Excellent service no problems
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Posted 5 years ago
Quick service and very friendly staff
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Posted 5 years ago
Always found Auto National very helpful. Spoke to Jack today to renew my Policy. He was very Professional and Helpful in renewing my Policy and it all took minutes.
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Posted 5 years ago
Always helpful and efficient.
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Posted 5 years ago
Excellent service and value.
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Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews