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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Jean Grafton
Verified Buyer
“As always great service .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Helpful & friendly”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service on the whole”
Helpful Report
Posted 5 years ago
Mr Barry Thursfield
Verified Buyer
“I have used this company for years and do recommend them to anyone seeking vehicle breakdown cover.”
Helpful Report
Posted 5 years ago
Mr Richard Turner
Verified Buyer
“Helped very good explained all I needed to no very good customer service well pleased and was able to renew my policy easy”
Helpful Report
Posted 5 years ago
Mrs Brigid Woodford
Verified Buyer
“Helpful and quick renewal”
Helpful Report
Posted 5 years ago
Mrs Daphne Turner
Verified Buyer
“Renewal price good, but when I tried to renew online, gave a more expensive price, telephoned customer services, Tina answered very promptly, was very helpful and friendly, she helped sort this out, and I renewed on the phone instead.”
Helpful Report
Posted 5 years ago
Mrs Mabel Sinclair
Verified Buyer
“Tina was very helpful. It was a pleasure talking to her in these troubled times. Thankyou Tina ☺”
Helpful Report
Posted 5 years ago
Mr Ronald Mckee
Verified Buyer
“excellent - no problems”
Helpful Report
Posted 5 years ago
Mrs Johanna Cogbill
Verified Buyer
“EXCELLENT RENEWAL SERVICE- TELEPHONE ANSWERED STRAIGHT AWAY AND TO ADD A 3RD CAR TO POLICY ONLY TOOK A FEW MINUTES- EASY AND STRAIGHTFORWARD,PLUS RECEIVED NEW DOCUMENTS VIA EMAIL IMMEDIATELY - THANK YOU JESSICA”
Helpful Report
Posted 5 years ago
Mrs Sheila Hickmott
Verified Buyer
“Lauren spoke to me by telephone and renewed my breakdown policy. She was professional, but also friendly and helpful. She is to be commended”
Helpful Report
Posted 5 years ago
Mrs Lesley Armstrong
Verified Buyer
“I had to use them a few weeks ago and not only were they great at keeping in touch to check I was ok, but the recovery guys who had to bring me home were amazing too (wish I'd taken their names. They were SO helpful with telling me what the garage would need to do, helping me get an idea of the price so I wouldn't get ripped off. They were also so good at making my journey home feel comfortable and safe. Great price for the quality of cover too. I'd recommend to anyone. Just dealt with Jessica to renew my policy and she made it very straightforward”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I had to use them a few weeks ago and not only were they great at keeping in touch to check I was ok, but the recovery guys who had to bring me home were amazing too (wish I'd taken their names. They were SO helpful with telling me what the garage would need to do, helping me get an idea of the price so I wouldn't get ripped off. They were also so good at making my journey home feel comfortable and safe. Great price for the quality of cover too. I'd recommend yo anyone. Just dealt with Jessica to renew my policy and she made it very straightforward”
Helpful Report
Posted 5 years ago
Mrs Lesley Armstrong
Verified Buyer
“I had to use them a few weeks ago and not only were they great at keeping in touch to check I was ok, but the recovery guys who had to bring me home were amazing too (wish I'd taken their names. They were SO helpful with telling me what the garage would need to do, helping me get an idea of the price so I wouldn't get ripped off. They were also so good at making my journey home feel comfortable and safe. Great price for the quality of cover too. I'd recommend yo anyone.”
Helpful Report
Posted 5 years ago
Mrs Jill Mcveigh
Verified Buyer
“The lady on the phone was very helpfull ,nice and pleasent.”
Helpful Report
Posted 5 years ago
Mrs Tina Lowe
Verified Buyer
“Good value for money and excellent service when required. Been a customer for over 20 years”
Helpful Report
Posted 5 years ago
Mr T Staton
Verified Buyer
“tina renewed my recovery details with great speed and conversation thankyou”
Helpful Report
Posted 5 years ago
Mr R Blair
Verified Buyer
“No problems query handled with efficency”
Helpful Report
Posted 5 years ago
Mrs June Wilkinson
Verified Buyer
“First Class”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“very helpful and polite and provided what i wanted.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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