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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Stop paying exorbitant amounts for excellent Breakdown cover. For ONLY "£78", you will receive Nationwide Roadside Recovery, Emergency Message Service, Home Breakdowns, Emergency Accomodation, Onward Travel, Caravan & Trailer Cover, Loss of Keys, Accident, Theft and Vandalism, Vehicle Cover & 50% Discount for Second Car. Couple of years ago, car broke down with the family, approximately 100 miles from home. I was kept up to date with the recovery process, car was not repairable at the road side, recovered home 👍🏼https://autonational.co.uk/products/total-uk/”
Helpful Report
Posted 6 years ago
Mr R Smurthwaite
Verified Buyer
“The reason i rang A,N..BECAUSE I COULD NOT GET through ON THE COMPUTER .the young lady that answered was very good and informative and polite .”
Helpful Report
Posted 6 years ago
Mrs Beryl Alston
Verified Buyer
“My call was answered very quickly and my breakdown renewal was soon atttended to by Amy. Thankyou”
Helpful Report
Posted 6 years ago
Mrs C Gunson
Verified Buyer
“Auto National.............. Brilliant!!! and Samuel handled my insurance renewal with efficiency and politeness seldom seen these days. Thank you and kind regards.”
Helpful Report
Posted 6 years ago
Mrs Terena Brewis
Verified Buyer
“Very helpful and friendly”
Helpful Report
Posted 6 years ago
Mr Peter Croft
Verified Buyer
“Very good for the price and good customer service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Helpful and professional.”
Helpful Report
Posted 6 years ago
Mrs Amanda Cane
Verified Buyer
“Telephoned today to renew my policy. Very friendly staff. Policy cover excellent and good value for money.”
Helpful Report
Posted 6 years ago
Mr Derek Adams
Verified Buyer
“I had reason to call for your service 6 or 7 years ago on my way to Cromer, I was so impressed when we bought the new KIA we had to stay with you.”
Helpful Report
Posted 6 years ago
Mr Raymond Cooper
Verified Buyer
“Good telephone manner good customer service what i would expect being a senior sales advisor from my team”
Helpful Report
Posted 6 years ago
Mr David Green
Verified Buyer
“Very good service”
Helpful Report
Posted 6 years ago
Mrs Carol Whitehead
Verified Buyer
“Always efficient, courteous and helpful.”
Helpful Report
Posted 6 years ago
Mrs June Eyre
Verified Buyer
“Friendly and helpful. Competitive price”
Helpful Report
Posted 6 years ago
Mrs June Eyre
Verified Buyer
“Friendly and helpful. No hesitation in recommending”
Helpful Report
Posted 6 years ago
Mr Riccardo Garbusi
Verified Buyer
“Great service, great price.”
Helpful Report
Posted 6 years ago
Mrs C M Ryder
Verified Buyer
“I tried ringing you last week to renew my policy. I couldn't get an answer. I finally got through yesterday only to be told as I was a day over time I would have to pay extra- presumably losing the rebate for non usage? Allowing for the current situation I can understand delay in answering but an extra charge which I have to pay because you didn't answer is rather too much. I've always paid on time- check my record.”
Helpful Report
Posted 6 years ago
Mrs Denise Ankers
Verified Buyer
“I spoke to Amy today. She was very helpful in assisting me to renew my Car Breakdown Cover. She went through my Policy clearly and also offered me further cover if I wanted to accept. She turned my call around in a few minutes and I received my document via e-mail two minutes later.”
Helpful Report
Posted 6 years ago
Mr Anthony Perkins
Verified Buyer
“Jacks customer service was great. Explained everything, no hard sell, polite and helpful. Auto National as a company have been really good throughout the years I have been with them.”
Helpful Report
Posted 6 years ago
Mr Kevin Scott
Verified Buyer
“Very pleasant and informative”
Helpful Report
Posted 6 years ago
Mr Kevin Scott
Verified Buyer
“Bey pleasant and informative”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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