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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Office side of things seem a bit poor. not very helpful.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very efficient service. Jack the agent I spoke to was particularly helpful after I had missed my renewal deadline.”
Helpful Report
Posted 7 years ago
Mr Jonathan Parkin
Verified Buyer
“Very professional knowledgeable and polite”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Staff at call centre are brilliant”
Helpful Report
Posted 7 years ago
Mr John Kilroe
Verified Buyer
“Re-joined again ,quick service ,covered again efficiently!”
Helpful Report
Posted 7 years ago
Mr John Kilroe
Verified Buyer
“Only ever used them once when my battery went on the blink in winter. The guy was at my house within half an hour ,car started up and running ,no fuss! New battery from Halfords and a big thank you auto national.☺”
Helpful Report
Posted 7 years ago
Ms Herpal Dulku
Verified Buyer
“Was very satisfied with the courteous renewal advisor”
Helpful Report
Posted 7 years ago
Mr V Hall
Verified Buyer
“The best recovery we’ve ever had and price thanks to Samuel”
Helpful Report
Posted 7 years ago
Ms Tracy Firth
Verified Buyer
“Apart from the fault on the website when I went to renew that put up the price by almost half again, the phone service was excellent. What a pleasure to get straight through to a human who knew exactly what to do. Danella was very efficient with a sense of humour. I am most impressed with the speed of answering of customer service and also not trying to raise the premium above market value. . If only my car insurance provider could have done similar, they wouldn't have lost me as a customer today.”
Helpful Report
Posted 7 years ago
Mrs Rosalind Bowden
Verified Buyer
“Helpful and efficient, very pleasant experience”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 7 years ago
Mr Eric Hunt
Verified Buyer
“Very pleasant on the phone when renewing. Cannot comment on service as I have not had to use it yet.”
Helpful Report
Posted 7 years ago
Mr Trevor Owen
Verified Buyer
“Seemed a good competent agent, he knew his product and answered my questions with knowledge and courtesy , best of all could I understand the language he used (English). !!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Contacted regarding a renewal, I received a great price therefore decided to continue with yourselves for another year. Jack could not have been more helpful.”
Helpful Report
Posted 7 years ago
Mr Kevin Boniface
Verified Buyer
“Just what I expected.”
Helpful Report
Posted 7 years ago
Mrs Michelle Troth
Verified Buyer
“QUICK TO RENEW”
Helpful Report
Posted 7 years ago
Mr David Richards
Verified Buyer
“I have been with you a number of years with no call outs, hopefully that will continue. Renewing by phone was easy, I was dealt with quickly and efficiently by Claire.”
Helpful Report
Posted 7 years ago
Mr John Baldock
Verified Buyer
“Tina was helpful and courteous.”
Helpful Report
Posted 7 years ago
Other ... G
Verified Buyer
“Excellent Service, Daniella was a Great deal of help Helping me sort out our Various Policies with Auto National Thank You”
Helpful Report
Posted 7 years ago
Mrs W Hulse
Verified Buyer
“We have been with Auto National for quite a number of years now, we have had to use a call out a couple of times, really good service.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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