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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Good customer service. Excellent breakdown recovery service”
Helpful Report
Posted 6 years ago
Mrs Gwen Rogers
Verified Buyer
“Excellent service on the occasions I have needed breakdown recovery in the past.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always a good service”
Helpful Report
Posted 6 years ago
Mr Alok Basu
Verified Buyer
“Very efficient renewal service over the phone”
Helpful Report
Posted 6 years ago
Mr P Chapman
Verified Buyer
“Fortunately, I have never had to use them yet, but their telephone staff are friendly and polite. I had tried to renew online but it failed, an issue their end apparently.”
Helpful Report
Posted 6 years ago
Miss S Speed
Verified Buyer
“They have become better at their response and express more care and concern.”
Helpful Report
Posted 6 years ago
Mrs Avril Jeffries
Verified Buyer
“very affordable breakdown cover for our cars,our two and my daughters. we have needed this service in the past so happy to renew again. many thanks to Claire for a quick and easy process to renew. thanks”
Helpful Report
Posted 6 years ago
Mrs Lena Reith
Verified Buyer
“Jack was both helpful and polite. Everything was explained and transaction went through smoothly.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Over the several years which I have been using Auto National for breakdown cover for our two cars,the service has been very efficient, both in administration and response when needed. It was a little disappointing when renewing cover this year to learn that the documentation could only be sent on line rather than by post which I prefer.”
Helpful Report
Posted 6 years ago
Mrs J Clucas
Verified Buyer
“The assistant Alfie was very helpful and pleasant”
Helpful Report
Posted 6 years ago
Mr Michael Stackpool
Verified Buyer
“Very easy to renew policy. Agent, Samuel, was very efficient, and it only took a few minutes. This is about the 5th time I have renewed my cover with Auto National.”
Helpful Report
Posted 6 years ago
Mr Wilfred Wilkinson
Verified Buyer
“Your assistant Jeicyne was most polite and helpful.Your website was USELESS!”
Helpful Report
Posted 6 years ago
Mr Mark Gelder
Verified Buyer
“Staff extremely helpful, polite and efficient. Renewal for my cars was straightforward and have been with this company for a number of years, with this service there is no need for me to even look elsewhere”
Helpful Report
Posted 6 years ago
Mrs Jean Ray
Verified Buyer
“Extremely good service very polite and knowledgeable.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent, reliable service at a bargain price”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have had auto National for several years now and I have had to use their services on a couple of occasions. They have always arrived within the hour and got me up and running. Highly recommended.”
Helpful Report
Posted 6 years ago
Mr Nigel Wright
Verified Buyer
“Lauren was clear and precise and quick :-)”
Helpful Report
Posted 6 years ago
Mr John Pink
Verified Buyer
“I am very impressed with Autonational and have recommended your service to at least 10 other people , most have taken up insurance with you I am told. I shall continue to sing your praises as I believe yours to be one of the better insurance companies. My premium not vastly increasing, as other insurance companies seem always to raise next years price. The professional attitude of your staff and friendly manner only serve to make the experience, quite frankly, a no hassle task. Please pass on my regards to Luke Young and (I am ashamed to say I am not sure of her name) I think Debbie, that I spoke to on Friday. Both a pleasure to do business with. Thank you. Regards John P”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I found my renewal with auto national was very smooth”
Helpful Report
Posted 6 years ago
Mrs Marion Caslake
Verified Buyer
“Concise, easy renewal”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,621 reviews
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