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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Malcolm Ball
Verified Buyer
“Never had any problems with the service provided and no problems renewing the policy.Well done”
Helpful Report
Posted 7 years ago
Miss S Speed
Verified Buyer
“The call-handler knew her job and went through all the procedures. She made sure that she had everything correct and that I was happy. I was grateful for the slight discount that she was able to give me including the key cover.”
Helpful Report
Posted 7 years ago
Mr Derek Childs
Verified Buyer
“My breakdown policy renewal by telephone recently was handled speedily and efficiently by your employee Ms.Brogan ?. I was entirely satisfied with the service provided.”
Helpful Report
Posted 7 years ago
Mr David Bartlett
Verified Buyer
“Very Helpful”
Helpful Report
Posted 7 years ago
Mr Dennis Carter
Verified Buyer
“Great nice and easy”
Helpful Report
Posted 7 years ago
Mr Malcolm Walters
Verified Buyer
“no fuss completely competent”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Could not understand the Pearson I was talking to I think she was from a different country it was very hard to communicate”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Was on hold for a really long time - actually tried to get through on two seperate occasions, as was waiting for too long the first time (and it was a weekday so shouldn't have been so busy). Advisor was helpful and patient whilst I found the details, and helped me add the breakdown cover I needed.”
Helpful Report
Posted 7 years ago
Mrs Pauline Burrows
Verified Buyer
“It was very easy to renew my breakdown and the young lady was very helpfull”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very happy to renew my policy again and my call with Samuel today was very efficient. Thank you.”
Helpful Report
Posted 7 years ago
Mrs June Dodd
Verified Buyer
“Helpful quick and thorough”
Helpful Report
Posted 7 years ago
Mrs S Barratt
Verified Buyer
“Happy with service - I have had to use auto national rescue in the past and happy with the service. Like the fact they have kept me informed when my renewal was due and the price is reasonable compared to other companies. I thought Duma was professional today but slightly unfriendly and didn’t seem to want to engage in conversation.”
Helpful Report
Posted 7 years ago
Miss M Ferreira
Verified Buyer
“Good”
Helpful Report
Posted 7 years ago
Miss M Ferreira
Verified Buyer
“Only used once so far and it has been quick and efficient with the service provided.”
Helpful Report
Posted 7 years ago
Mr Robert Porter
Verified Buyer
“Sarah was very efficient,polite and helpful.”
Helpful Report
Posted 7 years ago
Mr Andrew Parry-Jones
Verified Buyer
“I have been with Auto National for many years and have found if I needed them to be very good .”
Helpful Report
Posted 7 years ago
Mrs Janet Holland
Verified Buyer
“When ever we have had to the service it has been prompt and polite.”
Helpful Report
Posted 7 years ago
Mrs Ruth Morgan
Verified Buyer
“Efficient, polite, great service”
Helpful Report
Posted 7 years ago
Fiona Mccrea
Verified Buyer
“have been with auto national on and off for years and always had excellent service. Sarah was very pleasant knew what she was doing and was very thorough and very helpful”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good value for money”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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