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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Allen Hurt
Verified Buyer
“Very good”
Helpful Report
Posted 7 years ago
Mr Andrew Limb
Verified Buyer
“Very polite and professional”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Policy cover more comprehensive than some other providers. Customer Service good.”
Helpful Report
Posted 7 years ago
Mrs Marion Marrack
Verified Buyer
“Service polite but did not do what I asked for. I am still awaiting my renewal document despite my recent telephone call”
Helpful Report
Posted 7 years ago
Mr James Gerbi
Verified Buyer
“Thank you Elsie for a concise explanation. Its nice to speak with someone who is courteous and considerate.”
Helpful Report
Posted 7 years ago
Mr Geoffrey Rogers
Verified Buyer
“Well pleased with service and a good price, good to have someone to talk too rather than doing it all on a keyboard, now got piece of mind when I'm out in my old Jag at the weekend.”
Helpful Report
Posted 7 years ago
Mrs Marion Inchmore
Verified Buyer
“Pleasant lady, very speedy simple renewal with yourselves.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Always helpful, easy to change details or add another car for cover”
Helpful Report
Posted 7 years ago
Mr John Swannack
Verified Buyer
“I have been a customer of their,s for many years and have not found them wanting. I haven't had to call for assistance often but when needed I have found them quick, responsive and helpful.”
Helpful Report
Posted 7 years ago
Mrs Patricia Wood
Verified Buyer
“Always been well satisfied and find the staff very pleasant”
Helpful Report
Posted 7 years ago
Mrs Barbra Coombes
Verified Buyer
“Dear Jordan, You were very pleasant and efficient. Barbara.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The website does not show Renewal clearly and it took 15 minutes to answer the phone.”
Helpful Report
Posted 7 years ago
Mr Robert Fawcett
Verified Buyer
“renewal notice didn't tell me that this covered 2 vehicles so it seemed expensive. I only wanted cover for the Renault. please requote”
Helpful Report
Posted 7 years ago
Mr Kenneth Fletcher
Verified Buyer
“I have been an Auto National member for many years, and due to a change in email address, I missed my renewal. This was picked up on a phone message from you and has been addressed. However my membership has been started again rather than renewed. Will this have any effect on any loyalty discounts that may apply?”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Have been with Auto National for many years and received first class service. Phone calls answered quickly and when I broke down several years ago, one again the service was excellent.”
Helpful Report
Posted 7 years ago
Mr Branislav Vastik
Verified Buyer
“I had problem to pay online, but Jordan was very helpful.”
Helpful Report
Posted 7 years ago
Miss Avril Samuel
Verified Buyer
“Thought Zuma was very helpful”
Helpful Report
Posted 7 years ago
Mr Anthony Griffiths
Verified Buyer
“Excellent value covers all my needs”
Helpful Report
Posted 7 years ago
Mrs F Simmons
Verified Buyer
“Have used Auto National for many years and have always found the staff helpful and pleasant to deal with”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The service and helpfulness was excellent when we had an accident with our caravan.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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