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Auto National Reviews

4.8 Rating 10,623 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,623 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Ena Devine
Verified Buyer
“excellent service as normal from staff especially”
Helpful Report
Posted 5 years ago
Mr I R Cameron
Verified Buyer
“excellent service from Claire. Would recommend .”
Helpful Report
Posted 5 years ago
Mrs Eve Smith
Verified Buyer
“This morning I rang to renew my policy. The phone was answered promptly by Melisa who quickly helped sort out myproblems and took my payment for renewal without any Hassel, in a calm and confident manner. It was a fantastic start to my week, thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very friendly, professional and helpful”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful and quick. I had missed renewal date due to reminder going to wrong email address. Melisa rang to remind me policy expired and renewed quickly and efficiently for me. New policy could not start till next day and not immediately but luckily did not break down that day”
Helpful Report
Posted 5 years ago
Mr Christopher Parry-Hardie
Verified Buyer
“We have two private vehicles covered by our current policy with Auto National and It is very reassuring to know that after many decades on the road, having previously suffered badly with other breakdown companies, we are now with simply the best. In our experience, we have found all members of Auto National staff are trained to a very high degree and respond both professionally and extremely well to ensure a smooth continuum of service should the occasion arise, and therefore highly recommend them at every opportunity.”
Helpful Report
Posted 5 years ago
Mr John Theaker
Verified Buyer
“5* people 5***** service”
Helpful Report
Posted 5 years ago
Mr Nicholas Tozer
Verified Buyer
“Many thanks to Melissa; who handled my renewal politely and efficiently. Kind regards.”
Helpful Report
Posted 5 years ago
Mr D Boreham
Verified Buyer
“very good service highly recomend”
Helpful Report
Posted 5 years ago
Ms Karen Barclay
Verified Buyer
“Only ever used the breakdown once few years ago. Happy with the service, well priced too. Phone is answered fairly quickly if you need to speak to anyone, even in current circumstances.”
Helpful Report
Posted 5 years ago
Mr David Pashley
Verified Buyer
“Very quick to complete renewal plus change car details”
Helpful Report
Posted 5 years ago
Mr John Carter
Verified Buyer
“excellent service,quick response from local garage,recommended”
Helpful Report
Posted 5 years ago
Mr Michael Thompson
Verified Buyer
“Very efficient in all aspects, well mannered personnel when you require assistance.”
Helpful Report
Posted 5 years ago
Mr Snowden Freeman
Verified Buyer
“I’ve been with your company for about20years and only had need to call on your services once.The service was prompt and efficient.”
Helpful Report
Posted 5 years ago
Mr James Cable
Verified Buyer
“Been with Auto National over 20 years, brilliant service. They have never let me down and I would highly recommend them. I renewed my breakdown cover over the phone today and Amy was the person who dealt with my call. I am pleased to say she processed my renewal most efficiently and politely.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Amy was extremely friendly and helpful with my renewal and change of vehicle.”
Helpful Report
Posted 5 years ago
Mrs Mary Winfield
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Mr Michael Flavell
Verified Buyer
“Alfie was courteous, polite & very helpful. I found the customer service excellent”
Helpful Report
Posted 5 years ago
Mr David Riley
Verified Buyer
“Very competitive price easy to arrange”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful and efficient.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,623 reviews
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