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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Ms Cristina Watts
Verified Buyer
“Dear Antonia, After renewing my Breakdown Policy on the phone, I expected to receive a confirmation of the Policy details which I didn't.”
Helpful Report
Posted 5 years ago
Mrs M Brennan
Verified Buyer
“Sorted my renewal quickly without and problems, was also friendly and polite. I'm happy with the service provided.”
Helpful Report
Posted 5 years ago
Mrs Annemarie Perry
Verified Buyer
“My recent renewal was very successful. Samuel was very polite x pleasant and professional.”
Helpful Report
Posted 5 years ago
Mr Andrew Robinson
Verified Buyer
“Very easy. Very polite.”
Helpful Report
Posted 5 years ago
Mr Anthony Morris
Verified Buyer
“polite and courtous while on phone and very helpful answering all my queeries”
Helpful Report
Posted 5 years ago
Mr Peter Davis
Verified Buyer
“Excellent service. Happy to recommend Auto National. Very polite & professional staff. Thank you.”
Helpful Report
Posted 5 years ago
Mr Hitesh Patel
Verified Buyer
“Prompt in renewing”
Helpful Report
Posted 5 years ago
Mr Barry Bacon
Verified Buyer
“The operator was very pleasant clear and presise, in everything she said.”
Helpful Report
Posted 5 years ago
Mr Lukas Morley
Verified Buyer
“Samuel was very helpful and polite during the renewal of breakdown cover this morning. He explained everything I needed to know.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It was very easy to renew my policy, quick and efficient!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I have been with Auto national for over 15 years now and have always received excellent service. Fortunately, I have not had need to call on their services in the last few years but some time ago I did when another driver crashed into my car causing extensive damage. I was so impressed by the way my claim was dealt with that I resolved to stay with this company for the foreseeable future.”
Helpful Report
Posted 5 years ago
Mrs Anne Stanton
Verified Buyer
“The lady I spoke to was polite and efficient and my renewal went smoothly.”
Helpful Report
Posted 5 years ago
Mr John Hale
Verified Buyer
“Have been with autonational rescue many years. Excellent prices and not had to call out many times.”
Helpful Report
Posted 5 years ago
Mrs L Foster
Verified Buyer
“Jessica has been very helpful and thorough in advising us.”
Helpful Report
Posted 5 years ago
Mr P Benveniste
Verified Buyer
“No claim last year to comment on. Renewal with staff member Jessica went smoothly”
Helpful Report
Posted 5 years ago
Ms J Disborough
Verified Buyer
“Different price on webpage renewal to the emailed cost. However, this was explained to me by Daniella. One negative was the poor quality of the phone line. This has occurred in other call centre calls & believe it's due to internet connection working at home. Very distracting.”
Helpful Report
Posted 5 years ago
Mr Gary Bullivant
Verified Buyer
“We are always happy with the service we receive from Auto National every year, especially when we needed them in 2020, they were great”
Helpful Report
Posted 5 years ago
Mrs Pamela Gould
Verified Buyer
“answered the phone quickly”
Helpful Report
Posted 5 years ago
Mr Aeon Channer
Verified Buyer
“The service I received was very good because everything was well explained.”
Helpful Report
Posted 5 years ago
Mr P J Hunt
Verified Buyer
“We have three cars covered by our policy and it is good to know if a problem occurs Auto National will be around to help.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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