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Auto National Reviews

4.8 Rating 10,623 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,623 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Shirley Thewlis
Verified Buyer
“I received an email quoting a price and when I went online to renew, it was over £20 more expensive! I had to make a call at my expense and was just told “it’s an error” when I asked. No apology given and felt very rushed. Will not be renewing next year due to poor service.”
Helpful Report
Posted 7 years ago
Mr David Spencer
Verified Buyer
“Straightforward process and efficient staff”
Helpful Report
Posted 7 years ago
Mr Nishil Shah
Verified Buyer
“Good service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Elsie was clear, concise and helpful.”
Helpful Report
Posted 7 years ago
Mr Alexander S Hellier
Verified Buyer
“Very helpful staff but took far far too long to answer the phine”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“helpful explanations and service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Have no problem changing a vehicle and renewing policy.”
Helpful Report
Posted 7 years ago
Mrs Carol Cummings
Verified Buyer
“Good customer service, very efficient, thank you Melissa for your assistance.”
Helpful Report
Posted 7 years ago
Miss Patricia Bowler
Verified Buyer
“Polite and efficient”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“All good”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Having been a member for over 15 years and using the service a number of times I can only but praise the company. The staff are always very professional.”
Helpful Report
Posted 7 years ago
Mr Peter Newman
Verified Buyer
“Sarah was in touch with what I was phoning about an I was quickly seen too.”
Helpful Report
Posted 7 years ago
Mr Barry Walker
Verified Buyer
“Whenever we have needed to use Autonational they have always given excellent service coming down to the recovery services they use where we have never been let down.”
Helpful Report
Posted 7 years ago
Mrs Gillian Jackson
Verified Buyer
“A very nice young lady took my call. Thank you.”
Helpful Report
Posted 7 years ago
Mrs Jo Bradley
Verified Buyer
“I had to use this service twice last year and I was very impressed with the help and assistance of both the telephone operators handling my calls, and then the people that helped me get me back on the road. Lastly Melissa who took my call to carry out my renewal was very friendly, professional and dealt with my transaction very quickly fab service all round! thank you”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very polite & efficient, could have been friendlier”
Helpful Report
Posted 7 years ago
Mrs Aileen Brennan
Verified Buyer
“I was very impressed by Sarah efficient manner whilst dealing with my renewal on the phone.”
Helpful Report
Posted 7 years ago
Mrs Annette Scholes
Verified Buyer
“I have used auto national for many years as my rescue and recovery service. On the occasions I have needed to contact them in emergencies they have been prompt, helpful and very efficient and reassuring.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Clear instructions given and was patient.”
Helpful Report
Posted 7 years ago
Mr Chris Fryer
Verified Buyer
“Very quick renewal .Good service .”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,623 reviews
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