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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Jeffrey Pope
Verified Buyer
“Still outstanding cover..”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have been a customer for 25 years plus and had no issues but today when renewing my policy Auto National took my payment out twice from my bank account. When contacting them they informed me that this wasn’t the case and requested a copy of my bank statement. The over payment was returned but they didn’t have the decency to inform me. Not impressed.”
Helpful Report
Posted 6 years ago
Mr J A Brennan
Verified Buyer
“Never had to call for breakdown assistance , touch wood , but can always get through and talk to someone on the phone when required...”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Lauren was extremely helpful”
Helpful Report
Posted 6 years ago
Mr Peter Whittaker
Verified Buyer
“Generally been very pleased with overall service, with the exception of a call out on the twentieth anniversary of taking out my policy, to be advised that, because it was the date of taking out policy, was not covered for two weeks! After explaining multiple times that it wasn’t the date of joining but the date of renewal, twentieth renewal at that and a mere coincidence was I allowed an attendance. Clearly a junior/new member of staff and from being furious at the time could see the funny side (months later) and happy enough to further renew based on previous experiences.”
Helpful Report
Posted 6 years ago
Mr Geoffrey Searle
Verified Buyer
“Tina was very helpful in answering my questions and patient in waiting for my answers to her questions.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Friendly, reliable, excellent value for money”
Helpful Report
Posted 6 years ago
Mr Peter Berry
Verified Buyer
“Very good service from your compsny”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I’ve used them for years. Excellent value and very good service on the two occasions that l have used them.”
Helpful Report
Posted 6 years ago
Mr A Jones
Verified Buyer
“Very helpful on arranging multi vehicle breakdown policies”
Helpful Report
Posted 6 years ago
Mrs Moira Griffiths
Verified Buyer
“I really appreciate the fact that the price does not go up evey year, as everything else seems to, and I am very happy with the assistance I have had when I needed it.”
Helpful Report
Posted 6 years ago
Mr A Jones
Verified Buyer
“Always very helpful staff very reliable service and and excellent breakdown service price”
Helpful Report
Posted 6 years ago
Mrs Brenda J Chalkley
Verified Buyer
“always given good prompt service when needed”
Helpful Report
Posted 6 years ago
Mr Ian Marnock
Verified Buyer
“Nice girl to talk to”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good cover and price. Excellent breakdown service, Lauren dealt with renewal quickly and efficiently.”
Helpful Report
Posted 6 years ago
Mrs Rebecca Frawley
Verified Buyer
“I have used them for many years, have always found their service excellent as well as being considerably cheaper than the other well known brands”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Seem to be on the ball I asked a question and they answered it in the positive which is good.”
Helpful Report
Posted 6 years ago
Mr Kevin Squires
Verified Buyer
“Excellent service, reasonable prices for the cover”
Helpful Report
Posted 6 years ago
Mr John Labbate
Verified Buyer
“never had the need of their services”
Helpful Report
Posted 6 years ago
Mr Neil Johnson
Verified Buyer
“I've not had to use the service so who knows if you are any good”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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