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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr John Booth
Verified Buyer
“Polite and very helpful staff. Well spoken with clear diction.”
Helpful Report
Posted 7 years ago
Mr B Maltby
Verified Buyer
“The first thing to say was that the phone was answered immediately by a very helpful human! This is unusual for these days and very welcome. Sarah was helpful, clear, concise and most efficient. A good ambassador for your company. We have had Autonational for many years and my wife had had to call you out on occasion. The staff and mechanics have always been quick helpful and professional. Well done AutoNational!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Courteous and efficient staff in dealing with my renewal - good price - can't comment on roadside assistance have not required assistance.”
Helpful Report
Posted 7 years ago
Mr Mark Prudden
Verified Buyer
“Very helpful. Good service all round”
Helpful Report
Posted 7 years ago
Ms Brenda Maslen
Verified Buyer
“Polite, efficient & friendly service.”
Helpful Report
Posted 7 years ago
Miss Claire Prior
Verified Buyer
“Melissa was excellent she called me to remind me my breakdown was due for renewal x”
Helpful Report
Posted 7 years ago
Mr David Ashford
Verified Buyer
“value for money, efficient renewal procedure, good information given and very good customer contact”
Helpful Report
Posted 7 years ago
Mr Roger Kaye
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very quick to answer the phone. Very helpful and efficient”
Helpful Report
Posted 7 years ago
Mrs Barbra Smith
Verified Buyer
“Service is prompt and the staff are very helpful and efficient.”
Helpful Report
Posted 7 years ago
Mr D Darrington
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good customer service. Shall advise friends.”
Helpful Report
Posted 7 years ago
Mrs Sheila Rawlinson
Verified Buyer
“Completed my renewal without any hassle”
Helpful Report
Posted 7 years ago
Mr Andrew Rook
Verified Buyer
“The renewal process is easy & quick. The contact person was clear & efficient. Membership cost is very reasonable & from my experience in the past, assistance is top quality. !”
Helpful Report
Posted 7 years ago
Miss Loma Agyemang Duah
Verified Buyer
“During my telephone conversation with Sarah, she was quite clear in explaining to me the discrepancy in the renewals quotes I received. She assured me that the difference in the rise in quotes was an error on the website/computer? That information enabled me to make the decision to stay with Auto National as there was no increase in my quote for the next year. Thank you.”
Helpful Report
Posted 7 years ago
Mr Ian Jackson
Verified Buyer
“Renewal: Sarah was very helpful and professional. When we have had to call on Auto National, the service has been very efficient.”
Helpful Report
Posted 7 years ago
Mr Raymond Biddle
Verified Buyer
“Polite, friendly and most helpful customer service. Professional in all respects. My thanks for your time and assistance.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very hard web site had to phone for renewal. Got 3emails with different document numbers what is that all about.”
Helpful Report
Posted 7 years ago
Mr Terry Broad
Verified Buyer
“Been using Auto National Rescue for many years,as yet have never had to use them, like all policies you take out you don't know how good they really are until an emergency happens,the above is much cheaper than its rivals and offers a no claims bonus,so every year i renew hoping for the best if i ever do breakdown,which in all fairness is the same case for any breakdown company.”
Helpful Report
Posted 7 years ago
Mrs Barbara Devine
Verified Buyer
“Pleasant and to the point”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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