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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Irene Dunleavy
Verified Buyer
“Tina was very friendly and helpful in all respects, would recommend her to represent your company anytime. Thank you Tina xx”
Helpful Report
Posted 5 years ago
Mr John Wilkins
Verified Buyer
“The renewal of the policy was quick and efficient and the service was good”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Had a query about renewing online. Spoke to a lady over the phone who was prompt, polite and efficient. Matter dealt with in 5 minutes. Been with this company for a few years now, always good service and value for money.”
Helpful Report
Posted 5 years ago
Mr Brian Walsh
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Mr K Hainge
Verified Buyer
“Tried twice to renew my policy online and both times, the site crashed. I made contact by telephone and renewed my policy with no problems.”
Helpful Report
Posted 5 years ago
Mr Mark Henkelis
Verified Buyer
“Great customer service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good service on the telephone for renewals. I am lucky not to have to try the actual breakdown service, but feel sure that they would not let me down.”
Helpful Report
Posted 5 years ago
Mr Alan Beresford
Verified Buyer
“Very reliable service at a VERY reasonable price.”
Helpful Report
Posted 5 years ago
Mr Malcolm Walters
Verified Buyer
“only used once in a while ago no complaints”
Helpful Report
Posted 5 years ago
Mrs Hilary Enion
Verified Buyer
“Haven’t yet had to use my breakdown cover but renewal was so easy and Tina who answered my call was helpful and informative”
Helpful Report
Posted 5 years ago
Miss S Speed
Verified Buyer
“I have been with Auto National for a number of years and have found that they have become better as an organisation. The only issues I have had have been beyond their control, when recovery operatives have not arrived with me at a breakdown when they had been due. Auto National chased up the matter and reported back to me.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Always extremely helpful on the phone especially if I have been on my own when broken down. There within half an hour and checking on the phone to make sure I was ok. Made me feel looked after on a personal level as well as my car. Worth every penny”
Helpful Report
Posted 5 years ago
Mr Philip Hurst
Verified Buyer
“I've only had to use the services of autonational on a couple of occasions, but both times the service was quick and efficient. Signing up and renewing the policy is quick and easy. Excellent company.”
Helpful Report
Posted 5 years ago
Mr Raymond G Fairey
Verified Buyer
“Excellent service from young lady I dealt with. Realising I had difficult hearing spoke loud and clear”
Helpful Report
Posted 5 years ago
Mr Peter Smith
Verified Buyer
“Dealt with my renewal very quickly the only downside for me was it felt very much like I was speaking to a robot. " Rehearsed questions and that was it job done call ended "”
Helpful Report
Posted 5 years ago
Mr John Kilroe
Verified Buyer
“Needed to use them 2yrs ago as my battery went flat! Within half an hour came to my door,started car and i then drove to get a new battery. Very good quick service!”
Helpful Report
Posted 5 years ago
Mr Graham Tisdale
Verified Buyer
“great company, really look after you.”
Helpful Report
Posted 5 years ago
Mr Russell Eggleton
Verified Buyer
“i have put 5 stars ,but as yet not had to use the service”
Helpful Report
Posted 5 years ago
Mr Michael Oconnor
Verified Buyer
“Good Office Service and thank you for updating e.mail address to admin not office manager.”
Helpful Report
Posted 5 years ago
Mr David Howard
Verified Buyer
“Been with this company for a long time,when called out are polite and helpful.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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