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Auto National Reviews

4.8 Rating 10,622 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Anthony Gardner
Verified Buyer
“Phoned to renew breakdown cover, spoke to melissa who was efficient in going through my details. I was very happy with her service.”
Helpful Report
Posted 6 years ago
Mr G Whiteside
Verified Buyer
“Very helpful and professional service today from Melissa, thanks. Also, excellent service from 'Autonational' over the last twenty years or so.”
Helpful Report
Posted 6 years ago
Mr Michael Stokes
Verified Buyer
“Very good service 5stars”
Helpful Report
Posted 6 years ago
Mrs Minakumari Joshi
Verified Buyer
“Professional, extra ordinary approach and good , prompt customer service.”
Helpful Report
Posted 6 years ago
Mr Melvyn Smith
Verified Buyer
“Nice quick & friendly service, I would recommend.”
Helpful Report
Posted 6 years ago
Mr David Brooks
Verified Buyer
“good friendly service. easy to renew policy. good value for money for two cars”
Helpful Report
Posted 6 years ago
Mrs Anne-Louise Frost
Verified Buyer
“Excellent customer service, when a slight mistake was noticed it was rectified within 5 minutes.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“When we couldn't get car started in supermarket car park last year Auti National were efficient & soon sent help. On renewing this year took under 5mins on phone..that's what I call service!”
Helpful Report
Posted 6 years ago
Mrs Eileen Marsh
Verified Buyer
“Value for money,”
Helpful Report
Posted 6 years ago
Mr Philip Merry
Verified Buyer
“Service was very prompt and very efficient and courteous, thank you”
Helpful Report
Posted 6 years ago
Mr Patrick Crofts
Verified Buyer
“Very plesent and helpful”
Helpful Report
Posted 6 years ago
Mr Vincent Ferguson
Verified Buyer
“Been with you for some time now. No problems so far except that your confirmation e mail said policy docs were attached but could not see a link.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Call answered straight away.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Customer service very good thanks”
Helpful Report
Posted 6 years ago
Mr Russell Johnson
Verified Buyer
“Pleasant and efficient, quote provided and renewed within 4 minutes.”
Helpful Report
Posted 6 years ago
Miss Linzi Astill
Verified Buyer
“Thank you Jessica for your help today. It was quick and easy to renew my breakdown cover.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent product at a competitive price. Melissa (person spoken to on the phone) was very efficient and explained everything clearly”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I telephoned to renew my breakdown cover and the operator dealt with my call guickly and professionally.”
Helpful Report
Posted 6 years ago
Mrs Ingrid Marzillius
Verified Buyer
“Your operative "Samuel" was very helpful in explaining everything we needed to know regarding our breakdown policy with you. Look after this man he is a credit to your company.”
Helpful Report
Posted 6 years ago
Mr Raymond Williams
Verified Buyer
“It's many years since I've had to request help, but I always find that policy renewal is simple, convenient and efficiently dealt with by your agents, who are polite, pleasant and helpful. Moreover, the cover is always extremely good value for money, and it's pleasing to observe that there are never any enormous premium increases from year to year as occurs with most other insurers.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,622 reviews
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