Autotrader Reviews

Name: Autotrader
Address: Auto Trader Digital,Willow House,Woodlands Business Park, Newton le Willows
Rating: 2.22

2.2 Rating 49 Reviews

29 %

of reviewers recommend Autotrader

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Auto Trader Digital,Willow House,Woodlands Business Park
Newton le Willows
WA12 0HE

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Autotrader 1 star review on 21st March 2024

MariusMarin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this website, claim to care about their customers but do nothing to ban dodgy dealers from exploiting their platform, we got sold a lemon of a car that almost killed us and Autotrader do not care and actually seem to support these dodgy dealers as money is more important than safety. We bought a used Corsa from a garage that hid it being cat S, they used images of before the accident for the advert and would only bring it at night time, car in dark looked alright but in day time it was obvious this had been botched up for sale with a fake MOT, but took it on a first drive after buying as the car was for my sister who recently passed and the gearbox packed up 5 min into driving it down street, garage came to take it back and fix it but clearly didn't, got it back and she went to work in it on a night shift and on way home in pitch black on a dual carriageway the car did it again causing the car to grind to a stop at 60mph and the gearbox is completely wrecked, hazards didn't even work along with many other things, she wouldn't even sit in the car again and was in tears and this has put her off driving! This garage posts fake reviews (Walkey lane car sales now known as KM Carz) with the full support of Autotrader! sent a 2,000 word email to autotrader who have done absolutely nothing! even showed them adverts where this garage was selling cars with no MOT and had failed on over 20 different things! they let them keep the ads up! allowed this garage to continue operating and even change name like thanks autotrader dont push yourselves too hard aye. No wonder garages can operate this way when they can use sale sites who don't care as long as they make money, my sister almost died from a unsafe vehicle with tons of faults and fake MOT and neither the garage or autotrader care. Wish i was rich as i'd sue them both out of existence! so beware if you do buy a vehicle through autotrader you're on your own, they'll just tell you to email trading standards and use the consumer act 2015 which aint worth the paper its written on and before people say its not Autotraders fault you bought a bad car your right it isn't, but if dodgy garages were actually blocked from selling maybe people wouldn't buy them in the first place? they have a duty of care to keep customers safe which they do not, Autotrader is so easy to exploit all i need is a few bangers and some mates to post fake reviews and i'll be swimming in sales and if anyone reports me then my good money pals Autotrader will ignore and do nothing so im fine!”