Auxillis Reviews

Name: Auxillis
Rating: 4.36

4.4 Rating 633 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

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Metrics

4.4

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Auxillis 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So many issues with their admin. Communication between the delivery drivers and the branch seems non-existent as a vehicle was scheduled but not allocated.”

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Posted 3 months ago

“I was very happy with my service and they went over and beyond to help me. I loved the curtesy/hire car :)”

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Posted 3 months ago

“Great communication in letting me know the progress at all stages of the car hire process.”

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Posted 3 months ago

“Everything ran smoothly and they did what they said they would do. Great service.”

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Posted 3 months ago

“As being disabled i needed a car that would suit my needs and after i spoke on the phone with Auxillis service they provided me with a car that i would be comfortable for me to drive safely they also provide excellent service they deliver/pickup on time and staff are very friendly and helpful being either on the phone or in person when delivering the car they go through everything with you .I would highly recommend Auxillis they provide Excellent service .”

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Posted 3 months ago

“Excellent could not fault at all”

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Posted 3 months ago

“Car was delivered on time, new car, clean, driver checked it over with me. It was also picked up on time. Don’t know about cost as this was organised by insurance company. Would be happy to recommend Auxillis to other customers.”

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Posted 3 months ago

“Excellent service and delivery,kept informed at all times, no problems. Thank you.”

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Posted 3 months ago

“Great service had a no fault motor claim one quick call from my insurance company to Auxcillis the following day a pleasant driver arrived with a curtesy car. Car was clean with a half tank of fuel thereafter upon the return of my own vehicle one call to Auxillis and car was uplifted the following day.”

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Posted 3 months ago

“Great service, full professionalism. Delivery and collection of the car in accordance with previous arrangements, in a friendly atmosphere (employees willing to help and provide all necessary information). I recommend AUXILLIS with full responsibility!”

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Posted 3 months ago

“Quick service, good communication, no issues with drop-off/pick-up, lovely courtesy car provided. Would recommend.”

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Posted 3 months ago

“Great service. Great info. Lovely car. Easy to talk to .”

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Posted 3 months ago

“Excellent company, everything was very good from the initial contact, delivery and collection. The vehicle provided was high spec and very clean on delivery.”

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Posted 3 months ago

“They supplied a hire car to me whilst my car was being fixed. The service was excellent. The car was delivered to my home and collected from the garage once my car had been fixed.”

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Posted 3 months ago

“Prompt delivery / collection of courtesy car also, good quality car to use.”

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Posted 3 months ago

“Fast and efficient service. Very joined up with insurer.”

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Posted 3 months ago

“Car available when needed”

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Posted 3 months ago

“Great service from Auxillis.”

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Posted 3 months ago

“Just remember like most "Accident Managment Companies" they are also "Credit Hire" companies, their Hire cars are upto 5 times more expensive per week than Enterprise Car Hire? This means the Party at Fault pay Your excessive car Hire Charges, this Is the Reason why Car Insurence Premiums Keep Going up. My Enterprise Hire Car cost £3,000. The Lady at Fault who used Auxillis found her Hire Charge was £20,000. Because they lost their case as she was Solely Resposable for coursing the Accident, Auxillis took their client to court to recover their £20,000 Hire Bill. Yes when you sighn their Managment agreement T&C"s You Agree to Stand Libal for Costs if you fail to Win your Case.”

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Posted 3 months ago

“Car was delivered on time Very happy with service I was given and would definitely youse again if needed”

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Posted 3 months ago

Auxillis is rated 4.4 based on 633 reviews