Auxillis Reviews

Name: Auxillis
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Auxillis 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could choose more stars I would! Perfect customer service from start to finish. Can’t recommend enough!!! A* service.”

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Posted 5 years ago

“I have used Auxillis services three times and every time they have been fantastic. I am glad my insurance works with them. They are reliable and when you call you actually get to speak to people relatively quickly. They are always helpful and patient.”

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Posted 5 years ago

“Amazing swift professional service. Very very happy customer. Would highly recommend”

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Posted 5 years ago

“Fast and efficient! Dealt with my queries quickly and resolved my issue. Car came back lovely!”

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Posted 5 years ago

“Excellent service car delivered on time. Had to call RAC as had a small problem but again handled excellently. Would definitely recommend Auxillis.”

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Posted 5 years ago

“Recently had the pleasure of using Auxillis and they couldnt have made the whole process any easier,replacement car was delivered in literally new condition and was a joy to drive for the few days i had it,thank you for all your help”

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Posted 5 years ago

“Considering the circumstances of the total loss through no fault of my own, Auxillis were professional and helpful at each step. They explained everything throughout the process and made the whole thing seamless”

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Posted 5 years ago

“From the very 1st phone call all the stress of my claim was taken off my shoulders. The staff are polite, professional and reassuring when dealing with you and nothing is to much. The forms and paperwork side are user friendly and easy to Navigate and aren't time consuming. I recieved a fantastic courtesy car Jaguar e-pace which was a shock actually but was lovely to use and car was immaculate. Overall a great service and one i recommend very highly.”

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Posted 5 years ago

“Great, customer service was informative and very helpful, had no stress, everything was dealt with , with minimum input from me, quick and excellent, great work done on my car, even collected and dropped off my car from home, could not ask for more. Excellent service”

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Posted 5 years ago

“Highly recommended auxillis, my hire car was delivered to me quickly with half tank of petrol. Excellent condition inside and out with a nice smelling air freshener the car had been cleaned thoroughly. I definitely would recommend Auxillis every time Very professional through out my Claim”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“I cannot fault the service I recently received from auxillis. I would definitely recommend them. Thank you very much for the service I received.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I was extremely impressed with the service I received from Auxillis from start to end. Not being very good at doing business via email they guided me through the process. Every stage they were helpful from hiring of a car to collection of my car, delivery of hire car and the return of my repaired car exceptionally clean. All the staff were very pleasant and helpful. The best insurance I've had.”

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Posted 5 years ago

“Referred to from my insurance company as third party was at fault, communication excellent informed of progress regularly, car fix in short time with no hassle or stress, very pleased with work carried out. Would highly recommend.”

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Posted 5 years ago

“Simple efficient and very fast no quibble service. Well done auxillis!”

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Posted 5 years ago

“I was directed to Auxillis by my insurance company as I was the party that wasn't at fault. At first I was dubious and when they mentioned credit agreement I wasn't 100% sure. But everything from start to finish was so easy, would definitely use again if the opportunity arose and recommend!”

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Posted 5 years ago

“Following a no fault claim I was directed to Auxillis, the lady who took my call was very helpful and from that point on it was a stress free experience. A hire car was delivered to me the next day and my car was collected the day after. My car was then returned a few weeks later fully repaired, I honestly can't fault the service.”

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Posted 5 years ago

“Customer service was very helpful from day one to the end and delivery of my curtesy car and pick up of mine and all the repairs was all good”

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Posted 5 years ago

“Faultless service from start to finish and Repair Centre was also fantastic and liaised with Auxillis from start of work to finish. 10/10 Service”

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Posted 5 years ago

Auxillis is rated 4.4 based on 714 reviews