AV4Home.co.uk Reviews

Name: AV4Home.co.uk
Rating: 4.69

4.7 Rating 93 Reviews

94 %

of reviewers recommend AV4Home.co.uk

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Phone:

01623 672070

Location:

29-36 Hallamway, Old Mill Lane Business Park, Mansfield United Kingdom
NG19 9BG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and delivery had a little problem with the doors on my tv unit emailed them got back to me straight away got it sorted it was my fault put the hinges on wrong way but they were very helpful and understanding thank you again for all your help and support”

Helpful Report

Posted 1 month ago

“Love the cabinet. The best flatpack experience I've EVER had. It looks fantastic and I can't fault the quality. I did experience a failure within 48hrs of the "Magic Eye" IR unit, but Frank Olsen Customer service sent a replacement immediately via 1st Class post and everything is now working perfectly. I couldn't be happier.”

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Posted 10 months ago

“Am very pleased my with item a vinyl stirage unit easy to assemble great price will use this company again”

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Posted 11 months ago

“Items arrived well packaged (3 boxes), ordered on a weekend and was delivered on the Tuesday. Units easy to assemble (this was two separate units joined together) so use the instructions for joining multiple units. I was missing one screw in the hinge (this was already in a unit piece so wasn't missing from the bags with screws in), so contacted Av4home to let them know it was missing and that I would try to get one from a local store, they said they would get it sent out to me which they did and it arrived next day (was good as it was a machine type screw and nowhere local had anything similar). Great customer experience will definitely use again.”

Helpful Report

Posted 1 year ago

“From the initial order to delivery and through to the unit itself everything was exceptional”

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Posted 2 years ago

“I fell in love with this table but it was so expensive. I found it on AV4Home and was surprised at the price, so bought it, along with a desk in the same range. OMG, it is ridiculously easy to fix. There are only four parts: the top, the shelf, and the two legs. It took less than 15 minutes to open the box and fix the table! Why can't all furniture be like this?! And to top it off, everyone who's seen the table has complimented it really highly! It's really excellent quality and looks three times as expensive! One thing I would say is that it's quite heavy, as it should be, which adds to the quality. It's easy to move on a wooden floor, though. If you haven't decided, what are you waiting for?”

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Posted 2 years ago

“Excellent service, was kept updated from order through to delivery with friendly and helpful information and advice from Av4Home. The product is beautifully crafted and great quality. Thanks so much!”

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Posted 3 years ago

“All i can say is if your thinking about buying a Charles Taylor wooden garden swing, dont go anywhere else. Excellent service from start to finish, we were kept informed all the time and the delivery chap was on time and assembled it in about 30 minutes. All i can say is brilliant on all counts.t”

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Posted 3 years ago

“I needed help ordering a TV bracket for a very large TV. My questions were answered quickly with compatible suggestions. Ordered and received the bracket 2 days later. What more can I ask for?”

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Posted 3 years ago

“We recently bought a TV unit for our new home which we picked up from the showroom (ex-display). It wasn't right so we wanted to return it. Trying to arrange that was difficult enough - they didn't want it back! After numerous calls and emails, we managed to arrange a date to suit them. They did state that they would charge us £50 for the pleasure - one I wanted to discuss face to face. The decision maker wasn't there so I had to either wait another week or get a partial refund and speak with him a week later. I wasn't willing to leave them with my money any longer and made it clear I expected the remaining £50 refund a week later. For the past 2 weeks they have given meaningless answers as to why they won't provide a full refund and have been particularly poor to deal with. Steer clear if I was you - happy to take your money, not so happy to be available for returns or refund you your hard earned money! Daylight robbery and one I will pursue until concluded with the return of my £50.”

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Posted 4 years ago

“iv ordered garden swing when its arrive wooden penal got cracked in,, then after 10 days came back still more faulty wood penal.. not fitted properly swing does not go straight swing seat touch side penal not happy no phone contact..bad service”

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Posted 4 years ago

“Just taken delivery of TV Cabinet, great product, and arrived on time they said. I assembled the unit myself, very easy to put together. And looks fab as well. Thankyou AV4Home.”

Helpful Report

Posted 4 years ago

“These guys take your money and then lie about having the products in stock. They kept lying to me that the depot should of send it already for almost 3 weeks before telling me that actually the manufacturer didn't have all the materials.”

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Posted 4 years ago

“ordered and paid £400 for garden furniture with 7-10 days delivery. After 10 days they tell me they will deliver in just over 4 weeks time. Absolutely ridiculous.”

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Posted 4 years ago

“Despite a bad surprise when product delivered (very heavy furniture requiring 2 people to assemble, which was not mentioned in the product description), AV4Home (Paul) said they would be happy to help me if I could not assemble the cabinet. They called me the next day to check how things were and if I needed help. Fortunately I got it sorted.”

Helpful Report

Posted 4 years ago

“Excellent service, we bought TV cabinet from AV4Home and the quality was very good and a solid cabinet. The order was taken on a Friday and was delivered Saturday morning, would highly recommend this company.”

Helpful Report

Posted 5 years ago

“Stuck in the craw having to give one star, take note Trustpilot. Ordered two bedside lamps, £175 each. Alarm bells started ringing immediately when they arrived and were packed in a box for a portable heater. On closer inspection each of the lamp boxes had been opened previously. When I queried this with AV4Home they said there had been issues with lamps and they were checked prior to shipment. As it turns out one of the lights was faulty, light 'pulsed slightly, and therefore was unsuitable for bedside table. So, under AV4Home's self lauded '30 Day No Quibble Guarantee' I returned the items only to find out later that they had deducted a £20 courier fee for returning them. AV4Home were insistent the light wasn't faulty therefore I was liable for shipment costs to return them. But they would say that wouldn't they? I repeatedly informed them that there was an issue with the lamp, that I wasn't satisfied with the quality but they wouldn't relent. So much for 'no Quibble'!! Avoid this company. I suspect they're shipping products that have been returned from other customers. I for one will never use them again.”

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Posted 5 years ago

“Great product and a speedy delivery, helpful on the phone too”

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Posted 5 years ago

“Really good service and happy with the product. Professional and arrived the next day!”

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Posted 5 years ago

“Good price with fast free delivery, ordered Sunday & received Tuesday. Courtesy call day after delivery a nice touch. Item was received in good condition and nice unit at the price point. Excellent service overall. Thanks AV4Home.”

Helpful Report

Posted 5 years ago

AV4Home.co.uk is rated 4.7 based on 93 reviews