“Have had many PCs built from avaxos and the website, ordering and delivery process work very well.
With this pc though I did have one small issue in that the lights on the case fans did bot work right away.
I do though have some experience with desktop PCs so i had to remove the sides of the case and make sure everything was plugged in, nothing was obviously out of place but after checking and putting the case back together the lights on the fans worked correctly and the pc has been running great since.”
“They provide good high quality computers at the good price. Only thing that I felt could have been improved was it had taken a week longer than predicted when ordered even though it was simple build. Also they said they weren't able to fit the dual ARGB fan so they recommend to use their single ARGB fan, which I agreed on but because it was not compatible to the motherboard it does not change colours. If they had advised me on this then it would have been appreciated.”
“Took a little longer than expected to pick the parts, but once built, the pc arrived in 2 days. Very well packaged to ensure no damage in transit. The build was of a high standard, neat and tidy cabling and was very easy for me to add additional SSD's. overall the computer looks great and runs really well.”
“I think overall it was really good. The only thing is the time of wating and the updates were slightly confusing where the total order time kept fluctuating. That may be factually what is happening but the way it is displayed is simply confusing. I did like the other verbal updates that went along with it.”
“Very pleased with the computer although it does get quiet hot despite fan upgrade. Delivery got very protracted 2 week passed their 7-9 days. Plus a compete lack of any paperwork, for any spec. or conformation of the upgrades ordered. They did offer a increase in hard drive size because of the delay but this seemed to slow things down even more.”
“Production and testing of the PC lasted more than expected. Once received noticed a faulty sound card on motherboard. It must go back to repair. Not the best issue considering 3 days of testing only 2 days before delivery. Customer service excellent.”
“The company communicated well at all times. The only reason for not being 5* is that the system couldn't be built as configured - the optical drive had to be removed.”
“Really good experience and positive result. Will definitely recommend to others.
If you are looking to make a small improvement for me it would have been nice once made aware that I needed a case that could take a longer card some how highlighting which cases I had to choose from would have been nice.”
“After a disastrous dealing with computer orbit a few years ago, I wanted to try these guys and buy a new gaming PC.
My initial experience with Avaxos was pretty poor but only due to issues outside of their control. Thankfully after some frustrating waiting and troubleshooting, I finally have a PC from them that is an absolute dream in terms of hardware & performance, and honestly a great price compared to other Gaming PC companies. Great customer service, DHL pickup service is also extremely handy which I'm grateful for (when they decide to actually show up).”
“Product was delivered to specification (except wifi aerials were missing which were forwarded within 1 business day) and the delivery was in the middle of the time frames stated.”
“I ordered 2 mini-PCs and two screens. The order took a little longer than I expected, but that was not a big deal. It arrived in 2 packages (in the same delivery), so a little checking was required.
I have now completed the basic build of both machines. After they completed their initial startup, I ran Windows update, one got 7 updates, the other 5. The pre-installed apps on the task bar are different too. One has a shortcut for the XBox, the other doesn't. It's all rather strange. Both machines appear to be OK, and have the same spec, but one is also noticeable faster than the other.”
“Their team were very helpful and the PC is working a treat. The only reason I’ve given them 4 stars is that they missed out a bit of information about plugging in my existing SSD. That was quickly remedied though.”
“PC is beautifully made - high performing - exactly as I expected - thank you Avaxos!
Only wish it could have come slightly faster - took about 3 weeks to arrive once ordered - but very happy with service overall”
“Everything was done that was on the tin. Easy to use order interface and helpful customer service. Increased communication throughout the order process just to be updated a bit more would get the last star but maybe I’m nitpicking.
Having something to help you build your computer and suggestions for which parts would work well together could be something that would make it better but obviously not required with the advent of the internet”
“Through this Company I was able to configure the Desktop to use the exact components I wanted. This means I was able to future-proof the Desktop so it lasts longer before becoming obsolete. For example, configuring it with DDR5 RAM, rather than an older version. I need this one to last at least 10 years before I need to replace it.”
“Responsive to queries before purchase, quick and very helpful advice.
Very satisfied with the product, wanted a custom build that was not available from many suppliers.”
