AV Partsmaster Reviews

Name: AV Partsmaster
Rating: 3.20

3.2 Rating 10 Reviews

50 %

of reviewers recommend AV Partsmaster

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3.2

Based on 10 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had the worst experience and I would not recommend this site. I ordered and paid for a lectern in July. The delivery company stated in the tracking that it was delivered but we found out later that it was delivered to someone in Essex. After chasing, we were promised that it would be with us in the next 3 days and today is the 17 of August and nothing. They have agreed that they will process our refund. This was when we threatened to report it to the Police. It has been a very disappointing experience and I would not be doing any business with them again.”

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Posted 1 year ago

“I purchased an Optoma projector in July 2020 which unfortunately had a fault which has become worse. Given that the unit is approx four months old, this is not ideal. I contacted AV Partsmaster because as retailer, it's their responsibility to arrange repair or replacement but they instead directed me to Optoma to sort the issue under warranty. Unfortunately, the warranty is return to base so Optoma want me to incur costs to ship this expensive unit back to them to be fixed. I have tried to resolve the issue with AV Partsmaster, but they have told me that they cannot help, so I am left with a projector costing approx £700 with a buzzing noise ruining my enjoyment and they are washing their hands of it. Disappointing service. I am now taking the matter up with my card issuer. All hassle I don't need and shouldn't have to go through.”

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Posted 3 years ago

“Was sent the wrong part. I sent it back recorded...never received a refund after numerous phone calls. Luckily I paid by credit card.”

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Posted 5 years ago

AV Partsmaster is rated 3.2 based on 10 reviews