Badcock Reviews

"I placed an order online, was emailed and texted about my delivery schedule. Delivery never came. When I called the number to see if delivery was late, I was told they didn't have the furniture item and I would not be receiving the item. This was delivery date of August 24, 2024. They charged my credit card and took my money August 5, 2024. Now I have to dispute my credit card for a refund. What a scam!"

"I placed an order online, was emailed and texted about my delivery schedule. Delivery never came. When I called the number to see if delivery was late, I was told they didn't have the furniture item and I would not be receiving the item. This was delivery date of August 24, 2024. They charged my credit card and took my money August 5, 2024. Now I have to dispute my credit card for a refund. What a scam!"

"I placed an order online, was emailed and texted about my delivery schedule. Delivery never came. When I called the number to see if delivery was late, I was told they didn't have the furniture item and I would not be receiving the item. This was delivery date of August 24, 2024. They charged my credit card and took my money August 5, 2024. Now I have to dispute my credit card for a refund. What a scam!"

"I placed an order online, was emailed and texted about my delivery schedule. Delivery never came. When I called the number to see if delivery was late, I was told they didn't have the furniture item and I would not be receiving the item. This was delivery date of August 24, 2024. They charged my credit card and took my money August 5, 2024. Now I have to dispute my credit card for a refund. What a scam!"

"Upon delivery of a house full of new furniture, the delivery person presented us with an itemized list of what was supposed to be delivered after every item was brought into the home off the truck and we were asked to check that each piece was RECEIVED. We said yes, and signed off on the paper. While the furniture was being set up, we noticed several issues, holes, cracks, missing paint, misaligned doors, etc., and mentioned it to the delivery men who assured me that all I needed to do was call Badcock and they would make sure everything is made right. So we called them. We were told that because we put a signature on the itemized list, that it means that we accepted the order as is. But that's a lie, because that's not what were told. We have a charging station on a console that charges nothing. My brand new dining table has a huge nick in it. The doors on the entertainment center do not align when closed, and one side leaves a large gap on top. A shelf on the entertainment center has a large nail hole right on the front of the unit, and there's paint missing on some of the parts of the entertainment center which look mismatched. They asked for photos and we sent them, but the company has not responded to these problems."

"Upon delivery of a house full of new furniture, the delivery person presented us with an itemized list of what was supposed to be delivered after every item was brought into the home off the truck and we were asked to check that each piece was RECEIVED. We said yes, and signed off on the paper. While the furniture was being set up, we noticed several issues, holes, cracks, missing paint, misaligned doors, etc., and mentioned it to the delivery men who assured me that all I needed to do was call Badcock and they would make sure everything is made right. So we called them. We were told that because we put a signature on the itemized list, that it means that we accepted the order as is. But that's a lie, because that's not what were told. We have a charging station on a console that charges nothing. My brand new dining table has a huge nick in it. The doors on the entertainment center do not align when closed, and one side leaves a large gap on top. A shelf on the entertainment center has a large nail hole right on the front of the unit, and there's paint missing on some of the parts of the entertainment center which look mismatched. They asked for photos and we sent them, but the company has not responded to these problems."

"Upon delivery of a house full of new furniture, the delivery person presented us with an itemized list of what was supposed to be delivered after every item was brought into the home off the truck and we were asked to check that each piece was RECEIVED. We said yes, and signed off on the paper. While the furniture was being set up, we noticed several issues, holes, cracks, missing paint, misaligned doors, etc., and mentioned it to the delivery men who assured me that all I needed to do was call Badcock and they would make sure everything is made right. So we called them. We were told that because we put a signature on the itemized list, that it means that we accepted the order as is. But that's a lie, because that's not what were told. We have a charging station on a console that charges nothing. My brand new dining table has a huge nick in it. The doors on the entertainment center do not align when closed, and one side leaves a large gap on top. A shelf on the entertainment center has a large nail hole right on the front of the unit, and there's paint missing on some of the parts of the entertainment center which look mismatched. They asked for photos and we sent them, but the company has not responded to these problems."