"Purchased mens Barbour slippers last November as a Christmas gift. They have lasted less than a year! The bottoms have completely rotted away. I informed customer service and quite frankly was fobbed off. Not even an apology. I wasn't after money I just wanted to let them know they just lost two customers. Cheap and nasty."

"Wellies looked like a pair of bananas after just over a month. Returned them another pair sent same again. Not what I expected from a trusted brand. Only walking on light Forrest like terrain. Customer service polite and helpful. But quality seriously lacking."

"Purchased a Bretby Gilet from an online retailer but it is quite simply not up to the standard of similar garments costing half the price. The pockets are just slits in the side seem and as a result they stick out like elephants ears when worn and spoil the look of the jacket. Had to return it at my expense. Proof if proof was needed that being a 'label snob' gets you second best."