“I had a positive experience with Bargains Online. Customer service was excellent. I initially went into the showroom to see their range of treadmills. A few days later, I purchased the treadmill online which I was a bit reluctant to do but immediately received text message confirmation of pick up. I called the store to advise we couldn’t pick it up until later than the specified time which they accommodated without issue and helped us load the treadmill onto the car. I would buy from Bargains Online again.”
“Very quick delivery. Exactly what I thought it would be. Product was better than I expected. Thank you, I will recommend you to all my friends and will be shopping with you again.”
“The small velvet blanket box I purchased was better than expected lovely quality great size colour as described. Great value for money and delivery was very timely.”
“Order #N180698 SKU 8020-DS-111132 Display stand tea cup shelving cube cabinet with drawers
This was a very disappointing purchase.
1) I ordered the item to be sent to a PO Box. There was nothing on the website to say it could not be delivered to a PO Box. I didn't find out until I contacted the company to enquire why the delivery was taking so long - hence a very unnecessary delay.
2) Even with an amended address the delivery took 2 weeks - not acceptable nowadays when most companies can deliver within 2-3 days, Again, there was nothing on the website to say there would be such a long delivery time.
3) When the item arrived, it was in pieces - 20 pieces of wood and 100 assorted nails, screws, nuts and bolts. There were no instructions other than a crumpled 4 page leaflet written entirely in Chinese. The pictures were impossible to follow - there was no way to distinguish which nails, screws etc were being used or even which pieces of wood as none was numbered, and I defy anyone to assemble this product - when it is so complex and has no useable instructions. There was nothing on the website to say the product would have to be assembled. I would never have purchased it had I known.
4). I tried to download a translating app on the phone to decipher the instructions, but the leaflet was so crumpled, the paper so shiny and the Chinese characters so small the phone could not read them properly, so the translated instructions were just gobbledegook.
This purchase was a complete waste of money. I am now trying to return it and get a refund.
Heather Johnson”
“I needed a monitor stand.
I decided to search Aussie businesses to see how they competed with Amazon or eEbay.
Bargains Online was was close enough pricewise. Service was prompt and thorough.
A great experience.
Give 'em a look... and support Aussies.
Graham
Western Australia”
