Base London Reviews

4.7 Rating 833 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

How does Base London deliver? How long does Base London take to deliver? Does Base London deliver on time? How is accuracy and good condition of items delivered by Base London?

Returns

How is Base London returns process?

Customer Service

How can I contact Base London? How quickly does Base London resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Base London.

How is Base London returns process?

Helpful Report

(2 weeks ago)

Greater than 73% of reviewers feedback is Base London returns process is easy.

Helpful Report

(2 weeks ago)

81.82%

Industry Average

“ I've been buying Base shoes for several years. They are superb quality at a very reasonable price. Excellent customer services as well. Very easy to order online, and the returns process is equally straightforward should you need it. Very highly recommended. ”

- Ted Sellers

“ I have recommended Base London to a number of friends and family members who have seen me wearing them and asked about them. I can’t say enough about Base London shoes and boots they truly are great and you won’t be disappointed with them. I will be buying more pairs in future too. The company communication is great, online ordering and returns are easy and a super fast delivery too. ”

- Matthew Crook

“ Excellent service, discount on 1st order free delivery, free returns and an additional 10% offer cause the first order didn't fit. Perfect service 10 out of 10. ”

- Mark Meagher

Base London Reviews

Returns - Easy