Bath and Bodyworks Reviews

2.3 Rating 151 Reviews

28 %

of reviewers recommend Bath and Bodyworks

2.3

Based on 151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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Email:

info@bathandbodyworks.com/

How quickly does Bath and Bodyworks resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 50% of reviewers feedback is Bath and Bodyworks takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

74.14%

Industry Average

“ I recently shopped at the Eastdale Mall location in Montgomery, AL and was so impressed with how knowledgeable the associate T was. She was courteous and helpful and I appreciated it! Also Mashawn had great customer service at checkout. I was pleased with my purchase and overall experience! ”

- Dee T

“ Good Evening Everyone! I had to write a review today. I visited the Bath and Body Works in Fayetteville , GA today. Mr. Craig helped me out. He was patient with me as I tried to download a coupon and assistant me with my purchase. I truly appreciate the customer service today. ”

- Anonymous

Bath and Bodyworks Reviews

Customer Service - Good