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Bathrooms of Distinction Reviews

4.0 Rating 217 Reviews

76 %

of reviewers recommend Bathrooms of Distinction

Company Reviews

Product Reviews

4.0

Based on 217 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 058 0978

Email:

customerservice@bathroomsofdistinction.co.uk

Location:

Unit 2a Union Works Bridge Street Morley Leeds
Leeds
LS27 0ER

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Bathrooms of Distinction 5 star review on 7th February 2022

Bathrooms of Distinction 5 star review on 9th April 2020

Bathrooms of Distinction 5 star review on 22nd November 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering online was easy and everything explained well…… the prices were very competitive and it was assuring to know that delivery was not by courier but by the company direct. Great communication regarding delivery and arrived at time given by driver, Liam. Excellent customer service. Would definitely recommend to family and friends.”

Posted 2 years ago

“Catherine was so helpful - nothing was too much trouble . The bath arrived in perfect condition. And we’re now ordering a bathroom mirror from BoD to complete the look!”

Posted 2 years ago

“Brilliant website - competative pricing - excellent customer service - over and above expectations with delivery of goods and lovely staff to boot. Would not hesitate to use them again.”

Posted 2 years ago

“What a remarkable company and team. From a change of order - my mistake, their own wonderful driver who delivered from Leeds to Central Scotland and couldn't do enough to ensure that the large bath, etc were in a convenient spot for me and didn't want me to rush while I checked the order. The technical help I received and highly competitive prices. Without overstatement and in all respects, BOD is one of the best companies I've ever encountered. It's easy to smile while posting this review and my many thanks to Brett, Sarah, Catherine and the wonderful delivery driver. Fabulous, professional people.”

Posted 2 years ago

“From start to finish this company have been brilliant can’t fault them at all, they have gone beyond all my expectations, would highly recommend to anyone”

Bathrooms of Distinction 5 star review on 7th February 2022

Posted 2 years ago

“Great prices, customer services very helpful and delivery driver very pleasant a nice chap.”

Posted 2 years ago

“Top quality products at really fair prices. Extremely helpful and responsive customer service - I had a couple of reasons to call them (my own mistakes) and they were so helpful and efficient in helping me. Also the nicest and friendliest delivery driver I've ever come across. Would definitely shop with them again without hesitation. Only improvement I would make is to beef up the details on the website product pages to make the listings more informative. Cannot recommend this fantastic company highly enough.”

Posted 2 years ago

“I ordered a pair of sensio IP44 pendant lights for my bathroom. Although the order was placed approximately 6 weeks ago, however due to unforseen circumstances it didnt arrive until today. I spoke with a wonderful lady called Catherine who was patient all the way through and immensely helpful. Due to the delay of the delivery they offered me free delivery although the delay was not caused by bathroom of distinction but actually from the manufacturers Sensio. Catherine was transparent through the whole ordeal but fundamentally her customer service was impeccable. If you are reading this Catherine.... a big thankyou to you. I know it can't have been easy running to the warehouse and checking for my purchase. The lighting was worth waiting for because they are actually beautiful. I had seen the same pendant lights and found bathroom of distinction came on top and beat everyone elses prices. Delivery arrived today and even the delivery driver ensured that the lights were fit for purpose and he too provided excellent customer service. I definately recommend bathrooms of distinction in terms of pricing, delivery and customer service. My number one place to go now and trust me you wont be disappointed.”

Posted 2 years ago

“Great product selection at the right price. Customer service is excellent if you have any sort of problem they go out of their way to help and resolve your issue.”

Posted 2 years ago

“I needed a new bath on line companies offered much better prices but I was apprehensive about ordering from a company that wasn't t local but encouraged by the excellent reviews that customers had given so I decided to take a leap of faith and very happy I did called a couple of times with queries they coulddn t have been more helpful Bath delivered on time young man called Liam very patient while we checked everything over Best customer service I have received in years Thank you Bodleeds”

Posted 2 years ago

“This is an outstanding company. Customer service is friendly and helpful, the products are high quality and both delivery and collection services work perfectly. Wouldn't use any other.”

Posted 2 years ago

“Excellent service - recently purchased a shower,tray and enclosure from BOD and had the pleasure of dealing with Catherine,nothing was too much trouble,any questions I had were answered immediately and BOD even price matched one of the items. Thank you BOD with a special shout out to Catherine. 5 star service,highly recommended.”

Posted 2 years ago

“My experience of customer service from BoD has been, without doubt, one that should be regarded throughout the retail business as simply "the platinum standard". Catherine went well beyond her job description in going the extra mile through her dogged determination and perseverance to get the supplies down to me, when all other retail outlets had failed. Liam was exemplary too in offering to solve delivery problems by adding a load to his full manifest and delivering it, late in the dark evening, to the edge of SE England. Congratulations to the pair of them. Mr Conway, you must be such a proud man to have these two on your staff! Keep and cherish them. One very satisfied customer Robin Wilding Robin Wilding”

Posted 2 years ago

Robin, Firstly, I would like to thank you for taking the time to review our company and I am incredibly pleased that you have found us to be so helpful. Catherine has worked with us for a few years and is truly treasured by many. Liam has also worked with us for quite some time and again, he is an integral part of our team. We feel very lucky to have such hardworking and dedicated people working alongside us. Please never hesitate to reach out to us if you ever need us again. Brett and Hannah Conway.

Posted 2 years ago

“I received top-drawer service from beginning to end with Katherine, willing to answer any and all questions I asked about the bath tub I ordered. She answered the phone and responded to emails very quickly. It was the best price I could find for the Carron Status bath. She explained how the delivery would work for Scotland so I understood why it had to be delivered on a specific date. The delivery went VERY smoothly, on schedule, and with great communication about its whereabouts enroute. They use their own driver so it was easy to trust that it would arrive safely. And Liam was so good about carrying it all up two flights of stairs to my flat. First class company!”

Posted 2 years ago

Thank you so much for your review! I'm so glad to that our team was able to help. We work hard to deliver the best customer service we can and we're thrilled when we get positive feedback from customers like yourself. Thank you for taking the time to write a review about us - we really appreciate it!

Posted 2 years ago

“BoD were one of maybe 6 suppliers of different items we needed for our new bathroom. They stood out by providing great product at a fair price, but esp. by their excellent communication and brilliant delivery support. A young driver was badly delayed by motorway trouble, but kept us constantly informed. He finally arrived at 8pm, but couldn’t have been more courteous, helpful and friendly. Truly brilliant”

Posted 2 years ago

Thank you so much for taking the time to tell us about your experience with us, Hans. We're delighted that we were able to provide products and services that met your needs. We take pride in our customer service which is why we are pleased to hear that we were able to meet all of your expectations. Our drivers are also dedicated to giving the best service within our industry and don't worry - he had a hotel close by. Thank you again for your feedback, it's very valuable to us.

Posted 2 years ago

“BOD really go the extra mile. Customer service kept me upto date on my order. Delivery was quick and delivery driver was so helpful. Prices are very competitive. I would definitely use BOD again.”

Posted 2 years ago

Thank you for your review of Bathrooms of Distinction! It's great to hear that our customer service and delivery exceeded your expectations. We're happy to know the competitive pricing was appreciated too. We've always been committed to providing exceptional value, not just in pricing but also with service. Thank you again for taking the time to share your feedback.

Posted 2 years ago

“Lovely product, well under the RRP price, and very high quality”

Posted 2 years ago

Hello Paul, Thank you for the incredibly kind review, we are delighted you are happy with the service you have received. We do pride ourselves in being as competitively priced as possible all year round. We are a small team so reviews like this really make our day. We hope to see you again if you ever need us.

Posted 2 years ago

“If you are requiring any Bathroom fittings be it bath or shower, furniture and accessories, then Bathrooms of Distinction is the place for you. If you are fortunate enough to speak to Catherine than you have struck GOLD! She is by far the best customer service person it has been my please to deal with, from any Company. Nothing is too much trouble and she responds very quickly to any email. Although I did prefer to speak with her. Bathrooms of Distinction you do not want to lose this person. Catherine is Excellent Many thanks Alan from Chorley Lancashire”

Posted 2 years ago

Hello Alan, Thank you for the incredibly kind review, we are delighted you are happy with the service you have received. You have made Catherine's day and she will always be happy to speak to you if you ever need her again. We are a small team so reviews like this really make our day. We hope to see you again if you ever need us.

Posted 2 years ago

“5 star service..great customer service. Thanks Hannah and the team..”

Posted 2 years ago

Hello Graham, Thank you for the incredibly kind review, we are delighted you are happy with the service you have received. We are a small team so reviews like this really make our day. We hope to see you again if you ever need us.

Posted 2 years ago

“Great people to deal with with fair prices, great quality items and on-time delivery But customer services is where they're even stronger. Highly recommended”

Posted 2 years ago

Hello John, Thank you for the incredibly kind review, we are delighted you are happy with the service you have received. We are a small team so reviews like this really make our day. We hope to see you again if you ever need us.

Posted 2 years ago

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Bathrooms of Distinction is rated 4.0 based on 217 reviews