“The transporter didn't delivered my parcel at the adress, the controller I bought has stick drifts, some buttons needs to be pushed harder the /// and LB, not satisfied”
“I received the incorrect battery. There is no process for returning the incorrect item. Just a return process that implies the customer is not satisfied with the product. I have added a photo of what I received. The photo below is what I want and have not received. It is also the photo in the invoice. The help darks as been less than helpful. You even have my name wrong.”
“I paid for express delivery claiming 1 - 2 days. Post order received notification 2 weeks delivery. Only reason I chose battery mate was due to express delivery option. I could have gone to other suppliers that were selling it for less with standard delivery.
I got refunded for express del difference after couple of followups but delivery time was important for me so a bit disappointed.
Remote has arrived and some buttons need to be pressed hard to work.”
“Helpful staff but could not guarantee that the product was compatible - which it wasn't. Returns process system was enduring, even though the actual staff helping were supportive.”
“Order #356067
Experience not the best. Ordered Ryobi compatible battery and charger on 30Sept2024. Received email from customer service specialist on 01Oct2024 stating one item (charger) out of stock and if can refund and just send battery. I replied on 4th Oct stating that was ok. I have followed up twice since with no reply. AusPost still shows 'Ready for Processing'.”
“I purchased two
50 AMP Aderson plug to MC-4 Solar Panel Cable Wiring Y Adaptor Connector 30CM × 2 (8304012951803)
Both these are wired incorrectly. The positive (red) connects to the negative of a solar panel thus resulting in a negative voltage when I tested the Aderson plug.”
