“I wasn't to happy that my product didn't come in the allocated time even after spending money for shipping purposes. I had to ring company a couple of times to even reach someone just to enquire about my product, and why it hadn't arrive when it was supposed to.
When I eventually spoke to someone about my product the spoke person said that it hadn't even been logged for shipping which is something you don't want to hear considering that you brought a product then charged shipping fees for it to not turn up in the allocated time frame.
Over all I'm happy with the product. If I was to use this website/company again I do hope that their shipping procedures change for a better result for the customer especially when the customer lives in another state.”
“The products in stock I purchased took 8 days before even getting despatch. After emailing and getting a response saying due to technical issue with delivery, it was then despatch with Aramax. Then Aramax couriers took another 5 days for a local Sydney delivery. In total of 13 days to receive the goods that were in stock for a local metro Sydney sale.”
“Battery Mate was recommended to me when I needed replacement batteries for my Ryobi +1 tools. The purchase process was easy, straightforward, and the pricing favorable. This transaction occurred on October 25th, but the items only arrived on November 5th. The company's website advertises 1 - 3 day delivery to most capital cities. Although I am located in a regional area, being only 35km from one of those capitals, the 12-day delivery time was unexpected. The quality of the product remains to be seen, but the one-year warranty is reassuring. I am hopeful that the delivery delay will be the sole issue, and that the product will justify the positive recommendation I received.”
