“There was an issue with my purchase I ordered batter and charger combo and the charger doesn’t charge there is any issue with it I contacted customer support their AI support said it will have a look it’s been 20 days since I heard from them I sent them emails requesting updates on my order no answer the battery are genuine but if there is any issues with ur order good luck getting them to resolve it”
“Not Happy, ordered on 17/12/24 arrived 14/2/2025 they do not return email enquiries, a phone call that I had made and was told that the order wasn't sent because the delivery address was different to my billing address, if they had looked they would of seen that they where both the same. Even after my phone call in earl January that had cleard that up , I had sent fortnightly emails to their enquiry email address containing the order number for an up date on delivery and received nothing back, the only thing I got back was stupid sales emails wanting me to buy something eles, why should I when they can't deliver with in there 2 to 7 day as quoted. If there's going to be a delay, just notify your customers, not just go quiet.First and last time I'll ever buy something from them.”
“I ordered a Sony remote and it arrived sooner than I thought and I tried all of the main features and they worked perfectly. Now I have a Happy wife.
Thanks for the great customer service.”
