“
Awful customer service, incorrect information provided on the phone, charged for call out when engineer did jot carry out the annual service. A level of rudeness that can’t be justified.
”
- Anonymous
“
She had no empathy and no interest in helping me what diabolical customer service!
I am now left with a leaking boiler and a watermark on the ceiling - plus the reason we originally called Baxi out is still a problem.
”
- Anonymous
“
I have a baxi 400 boiler, it's been serviced regularly and still under warranty.
”
- Andrew
