BC Motorhomes Reviews

Name: BC Motorhomes
Rating: 3.60

3.6 Rating 58 Reviews

64 %

of reviewers recommend BC Motorhomes

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3.6

Based on 58 reviews

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01292 272 277

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BC Motorhomes 1 star review on 22nd July 2024

Richard Mcknight

BC Motorhomes 5 star review on 11th May 2022

Malcolm Tudgay

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraser and the team made the whole experience as easy and slick as possible! Love the new van and would recommend BC if you are looking for a camper or motor home.”

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Posted 5 years ago

Good Afternoon Edward, thank you very much for your kind review! We are over the moon to hear you had such a great experience at BC Motorhomes and thank you for recommending us. Best wishes, BC Motorhomes

Posted 5 years ago

“I woke up one day to see that my bitcoin wallets have been hacked into and stolen and i was left with just two accounts. Sharon Oneil helped me in the recovery process. Trusting him with my details was initially difficult and more difficult when he asked for payment before offering services, I am happy i trusted him. He was able to recover most of the accounts and I was pleased and satisfied because he also helped me with the security against a future hack. He is a great hacker. You can trust him. Reach him via: SHARONRECOVERINGEXPERTS @ Gm ail . c o m”

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Posted 1 month ago

“They had my van in for damp repairs. After 3 months I got it back. 3 months later it was back with the same problem. Fixed again but took another 6 months. One month later leaking again. Took it back and they ripped the ceiling out with a knife or cutting saw. Put a new ceiling up and siliconed all the joints with brown silicone. Took it back and it came back with white silicone. A total mess of a job that was under warranty. Autotrail now have it at there factory fixing it. Autotrail say they will never get any warranty work again from them. In my view keep away from them I have videos of there work”

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Posted 4 months ago

“Further to my two previous one star reviews of this company, I am very pleased to be able to report that the new owner of the business, John Frew, has compensated me for for the less than admirable dealing of the sale of our Hymer some 18 months ago by the previous owner of the company. It was the honourable thing to do and it has removed the bad taste from my mouth. Thank you John and I wish you well in moving the business forward. Glenn.”

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Posted 6 months ago

“Bought a motorhome from this company and have had bother from day 1, 6 months later and I’m still getting lied to and not calling back when promised. I have never been treated or lied to after spending thousands of pounds and would tell anybody that is thinking of buying from here to AVOID, AVOID AVOID unless you want a life worths of hassle and constant lies.”

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Posted 1 year ago

“Rude, and unhelpful. First call was passed through to an annoyed man who informed me I was in the wrong department and hung up on me. Second time passed through to a woman who talked over me and didn't understand what I was was calling about. When I asked to be given chance to explain she hung up on me.”

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Posted 1 year ago

“Great price, with easy pick up time that suited me. Conner very helpful explaining everything. Would recommend.”

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Posted 1 year ago

“We have been struggling to find a vw wingman Micro for sale but after talking to John at NEC last year he phoned to say he had found one for us ! We absolutely love it and looking forward to using it for many years in our retirement. A big thank you to John for his time and effort in finding our dream motorhome, Thanks to calum for getting it through there excellent service department and finally Thanks to Connor for picking us up from Prestwick town . I would fully recommend BC motorhomes they made it so easy for us !”

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Posted 1 year ago

“Following a negative response from another Autotrail Dealer which was actually closer to our home, I went to BC Motorhomes in Ayr for a recall job where I received excellent customer service with the work being carried out to a high standard. Recently I returned to BC for warranty work on our motorhome which was completed again with first class workmanship. I also had a habitation check done which all went smoothly and at a reasonable cost. All this work was carried out in a friendly atmosphere where the staff could not have been more helpful; with our experience, I can recommend BC Motorhomes 100%. Many thanks to Callum, Donna, Lauren, Lewie and all the staff at BC.”

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Posted 1 year ago

“I am very unsure whether to purchase a motorhome from this dealer. I visited and viewed the van in question. The presentation of the van was poor, it is a 2nd hand van i am looking at (100k). Although the van had a note in the window, just arrived and awaiting preparation. All the vans on display had this note! I asked the salesman how long the van was on the forecourt, he replied 2 weeks, I was looking at it advertised for the past 2 months. Lost a bit of trust straight away. I was left alone to view the van which was fine, I noticed a few things that deepened my concerns, things placed in a way to hide damage etc. Items missing off walls. Items that were advertised with the van in the advert, were mistakes and were not part of the deal. More trust lost! The salesman was O.K not overly pleasant or knowledgeable, so wasn't good at re assuring my concerns ,or put me at ease. I was sent through a agreement to sign and asked to check it. A few things that were discussed were missing off the form , again this scared me a bit, my trust is all but gone. I absolutely would love to buy this van that I am looking at ..........I dont have the warm and fuzzy feeling at this moment. I do believe that putting the deal in writing is the right thing to do. I feel like I am having to work to hard to convince myself. My wife is disappointed with these thoughts I am discussing, but also realises if these are concerns now , is there any re assurance that we will have a good experience. Will see what happens over the next few days and see where our gut takes us. I will post the outcome as to what we did.”

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Posted 1 year ago

“Wing ham Rookie L Taken purchase of a new Winghamm Rookie. L. First. outing out. The gas is not working. Cannot shut off the second regulator. The toilet flap is broken. sewage everywhere. Waste water not draining. I am not happy . Tyre pressure only 25 psi and it should be 40 psi. Does anyone want to buy a cheap caravan?”

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Posted 1 year ago

“BC Motorhomes is a credit to its industry. I own a 2020 Autotrail IMALA 720 GT and was bought IN Perth,as i live in Ayrshire it is easier to use an Autotrail garage in Ayrshire I had a recall on my motorhome and went to B C Donna gladly arranged my Motorhome to fix the recall, excellent job .today i had my Habitation done excellent job done and was very reasonable priced ,but the best thing i like is the friendly atmosphere and helpfulness of the staff they go far beyond the call of duty to satisfy the customer . I must thank DONNA and Lauren for keeping me right on the warranty work also the technician who worked on my Van thanks to all the staff”

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Posted 1 year ago

“Motorhome was in for warranty work and habitation check, all went very smoothly and received excellent customer service, thanks to all the team at BC Motorhomes, would recommend”

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Posted 2 years ago

“Just had habitation check done on my motorhome. Excellent service as usual. Very friendly staff.”

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Posted 2 years ago

“After having some repairs carried out, we encountered an issue with one of the jobs. Called in to see the team and they couldn’t have been more helpful. Job done. Excellent after sales service.”

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Posted 2 years ago

“BC have been just fantastic from start to finish, and ongoing support and care. Big and small issues are dealt with quickly, efficiently, and with the best of support and understanding. Superb knowledge of the products they sell and rent.”

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Posted 2 years ago

“Bought our Bailey Autograph Motorhome from Callum and his team, BC Motorhomes. Absolutely love it and the after-sales help has been outstanding. Would 100% Recommend.”

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Posted 2 years ago

“Just bought a motorhome from John after he sold ours within 3 days. Very good handover from Connor aswell even the owner had time to come over to say hello Bad experience from another dealer would highly recommend BC motorhomes.”

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Posted 2 years ago

“When first went to Bc the service and help was brilliant, even recommended them to my mother. All awry when I arranged for a simple job to be done on my cooker hob. Happened one of the valves on the hob was damaged (how Ill never know as it didn’t need touched). Despite repeated calls and even one of their workers visiting us and photographing the hob, nothing was sorted and that was around a year or so ago. Gave up trying after various promises to call us back never happened. Disappointed doesn’t cover it. Usually book other services there but guess I will look elsewhere this year. Elvira.”

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Posted 2 years ago

“Bought a motorhome from them and it was £52k with only one elderly owner. Had to take it to the original dealer in Perth where they informed me they sold this new for £48.5k. I have never heard of a motorhome appreciating in value when it is driven out the showroom. Research the van and the dealer! Needless to say we have sold it and purchasing new from another dealer.”

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Posted 2 years ago

“Thankyou so much to Calum and the guys at BC Motorhome’s you were great, Calum went over and above our expectations, we arrived from Australia and every thing went to plan, your service couldn’t have been better, everyone so helpful and friendly, so happy with our purchase of the mclouis fusion 367 we just love it. Thanks again Jenny and Jack”

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Posted 2 years ago

BC Motorhomes is rated 3.6 based on 58 reviews