BC Motorhomes Reviews

3.6 Rating 55 Reviews
65 %
of reviewers recommend BC Motorhomes
3.6
Based on 55 reviews
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Anonymous
Anonymous  // 01/01/2019
Fraser and the team made the whole experience as easy and slick as possible! Love the new van and would recommend BC if you are looking for a camper or motor home.
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Posted 4 years ago
Good Afternoon Edward, thank you very much for your kind review! We are over the moon to hear you had such a great experience at BC Motorhomes and thank you for recommending us. Best wishes, BC Motorhomes
Posted 4 years ago
Great friendly service!
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Posted 4 years ago
Thank you very much for your kind review!
Posted 4 years ago
Recently returned from our second trip in a BC Motorhome Rental. Once again the whole rental experience was made easy and was a pleasure from start to finish. All the staff we've encountered in Ayr have always been courteous, professional and helpful and I'd like to thank Catherine in particular for looking after us. Both vehicles we've hired so far have been immaculate and we'll certainly be back to hire again. Highly recommend BC Motorhomes in Ayr.
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Posted 5 years ago
Hi Ian, thank you for your review! We're really glad to see that you had a good experience while renting a BC Motorhome. We appreciate you taking the time to let us know! We'll pass your comments on to Catherine. If there is anything else we can do to help, or if you have any questions, please let us know. We hope to see you again soon!
Posted 5 years ago
From the start to finish Catherine was a complete joy to deal with & added to the rental experience. I would recommend Hiring for a weekend to everyone after such an enjoyable trip! Thank you Bc Motorhomes
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Posted 5 years ago
Hello Mike, Thank you for your very kind review; we appreciate you taking the time to let us know! We'll pass your comments on to Catherine. We hope to see you again soon for another BC Motorhomes Rental.
Posted 5 years ago
Delighted with our Elddis Accordo 125 Motorhome, which we purchased early November and got the chance to test out recently. Excellent customer service from start to finish. Would highly recommend and would be happy to deal with BC Motorhomes in future. Sincere thanks to Graeme and Ian for being so helpful.
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Posted 5 years ago
Thank you for your review Tom! We are delighted to hear you are pleased with your new motorhome and have managed to get out a run - we hope you had a great time. Hope to see photos of your adventures soon! Best Wishes BC Motorhomes.
Posted 5 years ago
Had problems with our motor home and BC Motorhomes bent over backwards to resolve them, the staff are a credit to the company. We went on to buy another motor home from them and again received helpful, friendly, honest advice. Looking forward to a long and happy relationship.
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Posted 5 years ago
Awesome experience from BC Motorhomes. The vehicle we hired was outstanding in every sense, very clean, new and very comfortable! Customer service was also excellent. I would definitely recommend BC Motorhomes to anyone thinking of hiring one of these vehicles đź‘Ť PS, we had a great time too!
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Posted 5 years ago
Hiring a Motorhome was made sooooooooooo easy, staff are very knowledgeable, looked after me from the initial booking right through to the end of our journey. Saw some amazing sights in Scotland. Cannot thank you enough BC Motorhomes for our extraordinary trip. ~Thank you Catherine, Mark & Craig
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Posted 5 years ago
Thank you to the BC Motorhomes staff for their great customer service! We had an amazing time in the Isle of Arran in a hire motorhome. Craig Main was only a phone call should we need advice. Thanks again!
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Posted 5 years ago
Fantastic range of motorhomes to choose from, the staff were very helpful from start to finish. Love my new motorhome!!
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Posted 5 years ago
Excellent friendly staff! Made the process of renting a Motorhome easy and had the most enjoyable time traveling along the Ayrshire Coast. Would highly recommend!
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Posted 5 years ago
Excellent sales and after sales service
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Posted 5 years ago
Could not have asked for a better service! Thank you BC Motorhomes and your lovely helpful staff. Many thanks.
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Posted 5 years ago
Great price, with easy pick up time that suited me. Conner very helpful explaining everything. Would recommend.
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Posted 10 months ago
Warranty work completed efficiently, but disappointed in Swift, have had to return to BC twice to have new beading fitted as beading is not fit for purpose, ( shrinkage and one side comming of while driving on motorway ).
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Posted 4 years ago
Good morning John, Thank you for your review. We are sorry to hear of your troubles with your Swift motorhome but glad we were able to help. If you need anything do not hesitate to get in touch. Best wishes, BC Motorhomes
Posted 4 years ago
We had been let down by another company to install 4G WiFi into our motorhome and after speaking to Lauren, we were squeezed in to get it fitted the day before we went on holiday. Unfortunately no one was available to explain the workings of it and we found out the docking station wasn’t charging the unit. On our return I spoke to Lauren who got us booked in and took the time to note and see what our issue was. One hour later we had a system working as it should. Lauren and the technician couldn’t have been more friendly and helpful in resolving our issue.
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Posted 5 years ago
Good Afternoon Alan, thank you for taking the time to write a review on our website. We are delighted to hear your WIFI & docking station are working properly now and that we were able to help! Any other problems you know where we are! Happy Motorhoming!
Posted 5 years ago
I am very unsure whether to purchase a motorhome from this dealer. I visited and viewed the van in question. The presentation of the van was poor, it is a 2nd hand van i am looking at (100k). Although the van had a note in the window, just arrived and awaiting preparation. All the vans on display had this note! I asked the salesman how long the van was on the forecourt, he replied 2 weeks, I was looking at it advertised for the past 2 months. Lost a bit of trust straight away. I was left alone to view the van which was fine, I noticed a few things that deepened my concerns, things placed in a way to hide damage etc. Items missing off walls. Items that were advertised with the van in the advert, were mistakes and were not part of the deal. More trust lost! The salesman was O.K not overly pleasant or knowledgeable, so wasn't good at re assuring my concerns ,or put me at ease. I was sent through a agreement to sign and asked to check it. A few things that were discussed were missing off the form , again this scared me a bit, my trust is all but gone. I absolutely would love to buy this van that I am looking at ..........I dont have the warm and fuzzy feeling at this moment. I do believe that putting the deal in writing is the right thing to do. I feel like I am having to work to hard to convince myself. My wife is disappointed with these thoughts I am discussing, but also realises if these are concerns now , is there any re assurance that we will have a good experience. Will see what happens over the next few days and see where our gut takes us. I will post the outcome as to what we did.
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Posted 1 year ago
When first went to Bc the service and help was brilliant, even recommended them to my mother. All awry when I arranged for a simple job to be done on my cooker hob. Happened one of the valves on the hob was damaged (how Ill never know as it didn’t need touched). Despite repeated calls and even one of their workers visiting us and photographing the hob, nothing was sorted and that was around a year or so ago. Gave up trying after various promises to call us back never happened. Disappointed doesn’t cover it. Usually book other services there but guess I will look elsewhere this year. Elvira.
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Posted 1 year ago
Purchased a new auto trail apache 700 had nothing but trouble with it, was in BC awaiting a rear light on warranty for 3 weeks in the middle of Aug when we should have been out enjoying it, another place sell you it and forget it.
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Posted 5 years ago
Hi Peter, We are sorry to hear you have been unhappy with the service following the purchase of your Motorhome. We want to resolve things for you - please could you email customercare@border-cars.co.uk to explain who you are looking to speak with along with your contact details, and we will ensure someone contacts you to resolve things. Kind regards, BC Motorhomes
Posted 5 years ago
Bought a motorhome from this company and have had bother from day 1, 6 months later and I’m still getting lied to and not calling back when promised. I have never been treated or lied to after spending thousands of pounds and would tell anybody that is thinking of buying from here to AVOID, AVOID AVOID unless you want a life worths of hassle and constant lies.
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Posted 5 months ago
BC Motorhomes is rated 3.6 based on 55 reviews