Beauty Bay Reviews

2.1 Rating 389 Reviews
26 %
of reviewers recommend Beauty Bay
2.1
Based on 389 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Beauty Bay Reviews

About Beauty Bay:

Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:

0161 848 4480

Location:

PO Box 518
Manchester
M5 0BN

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Beauty Bay 1 star review on 27th August 2023
Anonymous
Beauty Bay 1 star review on 19th April 2023
Dominic Reyes
Beauty Bay 1 star review on 17th March 2023
Parastoo
Beauty Bay 1 star review on 15th January 2023
Anonymous
Beauty Bay 1 star review on 15th January 2023
Anonymous
Beauty Bay 1 star review on 15th January 2023
Anonymous
Beauty Bay 1 star review on 15th January 2023
Anonymous
21
Anonymous
Anonymous  // 01/01/2019
Very quick delivery. Swift ordering. Love the products, love that they have a huge range of products from different brands all around the world. Especially american and korean brands which are hard to get in the UK.
Helpful Report
Posted 6 years ago
I didn't know when the palette I wanted would be back in stock so I emailed the company, quickly I received a very kind and helpful email in return and they notified me when it was back in stock. The delivery was very quick and the quality of the product was great!
Helpful Report
Posted 6 years ago
Amazing delivery time! Ordered on the Friday with standard delivery and came on the Sunday.
Helpful Report
Posted 6 years ago
The service was so speedy and I absolutely adore my product! I'll always go to Beauty Bay first for the best quality products at affordable prices!
Helpful Report
Posted 6 years ago
Next day delivery as promised, came packed well and product inside is pristine. Very happy
Helpful Report
Posted 6 years ago
Free delivery over 15 and eaae of access
Helpful Report
Posted 6 years ago
Great service, fast delivery
Helpful Report
Posted 6 years ago
I found this website after searching for best acne treatments. I found a product called Mario Badescu lotion. Brought for my sons, fantastic product (although it smells they say). Great service too. Expensive and a tiny bottle, but a little goes a long way and it works.
Helpful Report
Posted 6 years ago
Fast delivery, easy shopping. I have never had to send anything back but I do love their speedy delivery and their prices... they have excellent brand choices from cheap to high-end. Well worth a look!
Helpful Report
Posted 6 years ago
Always a quick delivery and wide range of products, I never have any issue with ordering from this website. Very happy with the customer service
Helpful Report
Posted 6 years ago
Amazing service, cheap postage, orders are always in time. Favourite.
Helpful Report
Posted 6 years ago
Fast and free delivery! Cheap prices for the products, they don't over charge you to make profit. They have the latest drops and brands so whatever you want you'll find on beauty bay.
Helpful Report
Posted 6 years ago
Just the right item for daughters birthday and delivered in good time. Thank you
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Posted 6 years ago
Good affordable makeup
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Posted 6 years ago
Free and fast delivery
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Posted 6 years ago
Huge range of products at reasonable prices plus free delivery if you spend over £15. I really like their descriptions of products and colours and the packaging is wonderful. Delivery time is great too. A really good internet shopping experience and my go to site for all beauty products, especially make up.
Helpful Report
Posted 6 years ago
Very fast delivery and good packaging. You can always guarantee that the item is genuine and great customer service.
Helpful Report
Posted 6 years ago
tuvimos un inconveniente con el producto y fueron muy amables y rápidamente encontraron solución. muy agradecida
Helpful Report
Posted 6 years ago
They are consistently amazing
Helpful Report
Posted 6 years ago
BeautyBay ships their packages so quickly and it's free for over £15 which is fantastic. They also have a great selection of brands that I love and use constantly, ranging between high and low end.
Helpful Report
Posted 6 years ago
Beauty Bay is rated 2.1 based on 389 reviews