Beauty Bay Reviews

2.1 Rating 389 Reviews
26 %
of reviewers recommend Beauty Bay
2.1
Based on 389 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Beauty Bay:

Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:

0161 848 4480

Location:

PO Box 518
Manchester
M5 0BN

How does Beauty Bay deliver?
(3 weeks ago)
Beauty Bay delivers items by Courier.
(3 weeks ago)
D

Delivery - Average

50.00%
Industry Average
Would leave no stars if I could. Ordered Saturday for next day delivery (mother's day) and it's still hasn't arrived it's now Wednesday. Company claims they're looking into it. I've explained I don't want the product now it was meant to be a mother's day gift. Apparently nothing they can do at this point. Stay well clear of this scam company
- Emma Devoy
Shame as I would've ordered a lot from them, but I just wouldn't risk the delivery and having to deal with their shocking customer service.
- Anonymous
Worst experience ever. No contact information. They told me my product is unavailable and they will only deliver a hand cream that is less than half the price of the shipment and when the package arrived the delivery company asked for extra money. Will never use this website ever again
- Anonymous