“I had made several attempts to reach them and it is extremely frustrating and basically impossible to have a response from this company! I have purchased 3 times and the very first time I try to send something back it fell on deaf ears! I am honestly done with them!!! Don’t ever try to get a refund that they claim is simple!!! There is no such thing as customer service or support!”
“Horrible quality! Horrible customer service! I returned unused items, they accepted the return, promised me a refund, and months later, still no refund. They won’t even reply to emails! Total scam! Don’t buy from this company!!!”
“I ordered a wig yesterday and I tried putting the tracking number in and it said it wasn’t right so I emailed them and they sent me a email back saying my order is in processing I am highly disappointed I don’t like seeing my money being wasted”
“I ordered teo wigs for my birthday weekend, which is this Saturday. I paid for the wigs, the money comes out of my account , thenI get text messages saying that my wig will be to me in two days and all of a sudden days later when I’m checking for the tracking info the status has updated to canceled. When I contacted support they say it could be something with the bank for me to try a different card. I am an avid rig buyer and have never ran into this problem before. So now my birthday weekend is ruined because I don’t have my hair”
“I ordered teo wigs for my birthday weekend, which is this Saturday. I paid for the wigs, the money comes out of my account , thenI get text messages saying that my wig will be to me in two days and all of a sudden days later when I’m checking for the tracking info the status has updated to canceled. When I contacted support they say it could be something with the bank for me to try a different card. I am an avid rig buyer and have never ran into this problem before. So now my birthday weekend is ruined because I don’t have my hair”
“This is quality real 100% human hair. This is the best hair quality I have very bought. Bought with my own money. this is very much full and true to length and density. I am so happy!”
“Placed an order on 5/16 and received an email that said it was shipped with a fake FedEx tracking number that doesn't work. On their website, it states still processing and not shipped!! I'm so upset! I want a refund but noone responded to my what's app message, calls or emails!! Will not be ordering again! Order# BFM745605374807249946”
“I placed an order for the dark cherry wig for $122. On the website it states that my order is processing, but I keep getting a text message saying my order was canceled. I tried calling but the number listed is not correct. I sent an email but no one responded, but I just keep getting text messages that it was canceled”
“PLEASE DO NOT WASTE YOUR TIME OR MONEY, you could do better at your local hair store, what I ordered looks nothing like what I received! the color was beautiful, the hair was thin the lace was precut, and they had it cut with this weird pattern. It was laughable and I asked for a refund, and they asked for pictures! I have no idea how they are still in business; this was my first and last time ever purchasing a wig online and I will definitely never purchase from Beauty Forever”
“Poor quality hair. The length is not 16in. Not the same as what you see on the website. It's all scam. I bought 2 Wigs for over £200, what I received is disappointing. I wont be buying from them anymore.”
“I'm honestly giving them a 1 star because i bought some wigs they were not what I was expecting. What they showed on the picture and what I ordered were not what I wanted. And the other wig I did not know it was a V shape because it didn't show like other websites does. I've been trying to return these wigs since I got them 😩 and I have been getting the run around. PLEASE DO NOT DO BUSINESS WITH THIS WEBSITE. YOU WILL NOT BE ABLE TO RETURN. I've been on my account trying to send back and it dosent give you a return address”
“Ordered from them, showed delivered. I gave them a copy of my ring camera for atound the times of delivery, they asked for that specific time, I told Ring only record when motioned. They basically asked if I could do investigation with local delivery companies. I basically wanted to send my wig but I disputed this transaction… be aware of who u order from.”
“I ordered a specific wig, they reached out to me to tell me the one I ordered was basically not in stock and to choose a different pattern hair (I wanted straight, they sent curly). I was perfectly fine with that until the hair arrived and it is basically a synthetic wig! It sheds horribly and I haven't had it for 4 days yet! Definitely will not be purchasing from them again!”
“I ordered on 2/4 it’s now 2/18 and have not received my order it says 3 to 5 days shipping I have emailed them 3xs and they haven’t responded I’m about to file a claim with my bank for my money back”
“They totally don’t send anything quality.. hair is mixed.. when u got my wig a week ago I felt it and knew it wasn’t 100 percent human hair. The wig cost me $201.00. Definitely disputing it. Be careful buying from this site.”
“I made an express delivery and they contacted me and said it would take longer cause it was none in stock state side it would have to come from china. I asked for a discount. They said a robe and 30% discount. They didn’t honor either. And did not get free gift that supposed to come with hair”
