“I ordered teo wigs for my birthday weekend, which is this Saturday. I paid for the wigs, the money comes out of my account , thenI get text messages saying that my wig will be to me in two days and all of a sudden days later when I’m checking for the tracking info the status has updated to canceled. When I contacted support they say it could be something with the bank for me to try a different card. I am an avid rig buyer and have never ran into this problem before. So now my birthday weekend is ruined because I don’t have my hair”
“I ordered teo wigs for my birthday weekend, which is this Saturday. I paid for the wigs, the money comes out of my account , thenI get text messages saying that my wig will be to me in two days and all of a sudden days later when I’m checking for the tracking info the status has updated to canceled. When I contacted support they say it could be something with the bank for me to try a different card. I am an avid rig buyer and have never ran into this problem before. So now my birthday weekend is ruined because I don’t have my hair”
“Placed an order on 5/16 and received an email that said it was shipped with a fake FedEx tracking number that doesn't work. On their website, it states still processing and not shipped!! I'm so upset! I want a refund but noone responded to my what's app message, calls or emails!! Will not be ordering again! Order# BFM745605374807249946”
“I placed an order for the dark cherry wig for $122. On the website it states that my order is processing, but I keep getting a text message saying my order was canceled. I tried calling but the number listed is not correct. I sent an email but no one responded, but I just keep getting text messages that it was canceled”
“PLEASE DO NOT WASTE YOUR TIME OR MONEY, you could do better at your local hair store, what I ordered looks nothing like what I received! the color was beautiful, the hair was thin the lace was precut, and they had it cut with this weird pattern. It was laughable and I asked for a refund, and they asked for pictures! I have no idea how they are still in business; this was my first and last time ever purchasing a wig online and I will definitely never purchase from Beauty Forever”
“I'm honestly giving them a 1 star because i bought some wigs they were not what I was expecting. What they showed on the picture and what I ordered were not what I wanted. And the other wig I did not know it was a V shape because it didn't show like other websites does. I've been trying to return these wigs since I got them 😩 and I have been getting the run around. PLEASE DO NOT DO BUSINESS WITH THIS WEBSITE. YOU WILL NOT BE ABLE TO RETURN. I've been on my account trying to send back and it dosent give you a return address”
“Ordered from them, showed delivered. I gave them a copy of my ring camera for atound the times of delivery, they asked for that specific time, I told Ring only record when motioned. They basically asked if I could do investigation with local delivery companies. I basically wanted to send my wig but I disputed this transaction… be aware of who u order from.”
“I ordered a specific wig, they reached out to me to tell me the one I ordered was basically not in stock and to choose a different pattern hair (I wanted straight, they sent curly). I was perfectly fine with that until the hair arrived and it is basically a synthetic wig! It sheds horribly and I haven't had it for 4 days yet! Definitely will not be purchasing from them again!”
“I ordered on 2/4 it’s now 2/18 and have not received my order it says 3 to 5 days shipping I have emailed them 3xs and they haven’t responded I’m about to file a claim with my bank for my money back”
“They totally don’t send anything quality.. hair is mixed.. when u got my wig a week ago I felt it and knew it wasn’t 100 percent human hair. The wig cost me $201.00. Definitely disputing it. Be careful buying from this site.”
“I made an express delivery and they contacted me and said it would take longer cause it was none in stock state side it would have to come from china. I asked for a discount. They said a robe and 30% discount. They didn’t honor either. And did not get free gift that supposed to come with hair”
“I PAID 270.00 DOLLARS FOR SOME TRASH ASS FAKE ASS MALAYSIAN BODY WAVE IT IS BY FAR THE WORSE HAIR EVER ITS CONSTANTLY TANLGED AND MATTED IT DOES NOT HOLD ANY CIRL AND ONCE YOU WASH IT ITS OVER DO NOT BUY ANY HAIR FROM THE HORRIBLE TRASH HAIR”
“This company is using my daughters picture of hair that was never purchased from them with a fake review. She has never purchased any hair from this company. Shameful!!”
“Do not buy from this brand.
They have take over £160 from me.
They will not refund me for a parcel I sent back with the hair not touched.
Please avoid at all costs.”
“Extremely bad quality hair for a high price. And these girls are rating them 5 stars just to get a partial refund they never give to you, I’ve just spent £400 on a wig that can not be worn, the so called HD lace is awful and the hair cuticles are are different directions and mixed with synthetic hair, I really wish u girls would stop rating these idiots so highly, they don’t care about you, and u know the hair is shot, ur helping them throw us under a bus and take our hard earned money for what? A good review and a refund u never get, and some dead pound shop horse hair mix wig? Are u a proud owner of the baitest wig in the UK, that thick lace with grids like Lego? Do u sis 🙄”
“I received my wig it look nothing like the one I order. So I called for to return the wig , At first the customers service person wasn’t trying to send me a return label. I send the picture and she seen that the wig the sent me was horrible. Never will I buy again. They are false advertising on most of their items.”
“Traaaash company. Lie to get you to buy. Use well-known beauty influencers pics. Had my order processing for literally 10 days, why did I have to reach out to them because they aren’t doing what the promised (3-5 day shipping) . Keep telling me That they let the warehouse know to cancel my order... why does the warehouse have to cancel it’s just a simple click. The longer they wait to cancel the longer I won’t receive my refund. Total inconvenient to my time. They even deleted my Instagram comments...”