“Hi George, just saw your reply to my review from a week ago. The store where I had a very poor experience is in Wairau Valley. Appreciate you following up. Thanks, Pat”
“Terrible customer service! Wanted to buy 2 mattress and they had only one. The other would take 2 days to arrive and when I said I needed them today because kids mattresses has bedbugs I was told I should have gone shopping before. How could I have if bites appeared today??? When I said it wad not their place to tell me when to shop I was told they did not need my business and that I could leave. Do not recommend shopping there!”
Hi Pat, I’m really sorry that this has been your experience, and appreciate you letting us know. I’m on to this right now. Could you please let me know the location of the store?
Thanks so much.
George.
“They sold us a Beautyrest Verve Mattress which was the worst ever . Sank to an incredible hsmmock like dip in 3 months. Would only refer to the manufacturer who was unhelpful.”
Hi Terry, thanks for making contact.
Would you mind emailing me your contact details to info@bedpost.co.nz so we can follow up on this for you please?
Thanks so much.
“Beware of Bedpost Wellington's 30 day comfort guarantee. Does not apply if you purchase online. Eventually they offered to buy back thr extremely firm "medium" Design Mobel $2400 mattress for $700 tradein on a softer one. What a joke! As if we'd ever want to deal with them again.”
