Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,642 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great product . Prompt delivery. Thank you.”

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Posted 5 years ago

Hi Philip! Thank you for taking the time to post a review. We look forward to you ordering with us again soon

Posted 5 years ago

“Wrong goods originally delivered, but very prompt replacment service Excellent customer service!”

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Posted 5 years ago

Hi Sheridan. Thank you for your review. Mistakes do sometimes happen, however we do aim to ensure any are rectified asap.

Posted 5 years ago

“I have used a few other beer sellers, but now I only use Beer Hunter. Better value for money than others, no problems with short-dated beers, and deliveries have always been on time. Can't fault a thing :-)”

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Posted 5 years ago

Glad you are happy Peter! thank you for your review!

Posted 5 years ago

“Arrived in 2 days great packaging no breakables will definitely order from again”

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Posted 5 years ago

Hi Donna - thank you for your review, we look forward to you ordering with again

Posted 5 years ago

“On the ball as usual.......good service and prompt delivery”

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Posted 5 years ago

We aim to please Stuart - thank you for your review. We hope you enjoyed your order and purchase with us again soon

Posted 5 years ago

“They had the Brooklyn beer we wanted, among others, and delivery was very quick (even in the current situation). The price was okay (with the 10% first-order discount covering the delivery charge!).”

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Posted 5 years ago

“Sent my dad in Uk gift for birthday from Australia - sry happy with gift , dad loves it ! Couldn’t access the 10% off code at checkout but customer service sorted it out for me straight away . Very happy with product and customer service x”

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Posted 5 years ago

“Very impressed with the efficient service and the quick correction and delivery of a missing glass from the order. Will definitely recommend you and place an order in the future.”

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Posted 5 years ago

“Great selection and quick delivery”

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Posted 5 years ago

“Prompt service. Fast delivery.”

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Posted 5 years ago

“Quick and great choice of beers”

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Posted 5 years ago

“Prompt efficient service. Good beer!”

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Posted 5 years ago

“Great beers and very quick delivery. Will be ordering again.”

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Posted 5 years ago

Wonderful! we look forward to your next order

Posted 5 years ago

“Great beers, great service and great fun.”

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Posted 5 years ago

Hi Dave, thank you for your review. We are glad you enjoyed your purchase :-)

Posted 5 years ago

“Very prompt delivery of hard to find beers”

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Posted 5 years ago

Hi Fred! we aim to please - glad you are happy with your purchase

Posted 5 years ago

“What a great company with exceptional customer service.”

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Posted 5 years ago

Hi Brad, thank you for your lovely review. This is our aim and its nice to read we have succeeded

Posted 5 years ago

“The beers were good except one bottle was broken in transit, I contacted you about this Left a message but got no return call.”

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Posted 5 years ago

Hi Michelle, I am so sorry that a bottle was smashed. We rang and spoke to Peter and apologised. He was very understanding and we hope we will be able to restore faith in future orders.

Posted 5 years ago

“I've now had three orders with Beerhunter. So I now thought best to write a review after more than one order. There seems sometimes a bit of a disconnect between sales and the warehouse at times as incomplete orders have arrived without any explanation. However once I've spoken to people, they have promptly corrected the order with extreme urgency. One of these issues was with the item being out of stock. Therefore only part received, which was corrected. Maybe they can comminucate with more accuracy through the whole process, As the email confirmed order receipt and then a tracking number. No explanation of a part shipment. I would love to give them a five but they use the Post Office to deliver and that can be a bit hit and miss. I will certainly order from them again as the product is good and when you can speak to a human there is a willingness to get things sorted promptly.”

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Posted 5 years ago

Good Afternoon Thank you for taking your time to review.. There has been an adjustment due to the strange times that Covid-19 threw at us, however we are working hard to ensure this doesn't effect our customers or the service we provide. We are sorry if you felt a lack of communication and we shall take that forward. Kind regards

Posted 5 years ago

“I have never left a review for any company before but have been so incensed by Beer Hunter's appalling service I felt the need to post something. I placed 12 orders with them last week and stressed that this was for a special celebration and the orders needed to arrive on the 10th June. Despite loads of phone calls & emails chasing to see where the orders are, they have failed to respond. Save yourselves loads of frustration and disappointment”

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Posted 5 years ago

“Ordered and they said they had dispatched to Royal Mail. I tracked it and Royal Mail never received it. BH offered a refund but no explanation as to what went wrong. After 5 days no refund so had to go through PayPal to get my money back. Then got the refund the following morning Quick to take your money but not quick to return it When there’s a problem Would never use again!”

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Posted 5 years ago

Beer Hunter is rated 4.5 based on 2,642 reviews