Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,642 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was on time but there was no gift card inside the package so it kinda ruined the surprise.”

Helpful Report

Posted 6 years ago

Hi Leyli Please accept my apologies but we have no record of a Gift message with your order. If we had received one I would have ensured this was included. Sorry again Paula

Posted 6 years ago

“This is a strange company. I feel their prices are very competitive against other internet beer companies, but it is their communication that lets them down... and I mean big time! Their customer service department must be non-existent. In my last order with them they messed it up and missed off 10 bottles. I informed them of this via email, and then followed up my email each day for the last 4 days.... I have still to receive any reply. Personally I find this staggering that they cant be bothered to try and sort out their own mistakes. I have also left voicemails but still no reply. Sadly on a previous order I also had problems with bad communication, but that time I decided to give them another try. I see that over 16% of people's reviews give 2 or less stars... I can see why. I wont be using again.”

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Posted 6 years ago

“Overall I score BeerHunted very highly.... the prices (for large quantities) are very competitive, the wheat beer is lovely and the website is clear and easy to use. To improve they need to improve their delivery service as it consistently takes 5 working days to arrive. Also there is no tracking service provided, and their webpage just indicates the order is "complete" when in fact it hasn't arrived yet. Very frustrating. But overall, I still highly recommend Beer Hunter. Much better than other competitors I have used.”

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Posted 6 years ago

“Fast delivery of a great cider at an excellent price. Thanks guys. Will be back”

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Posted 6 years ago

“Amongst the worst customer service I have ever encountered for an on line purchase. No information as to when the delivery would be made with no response from two emails. I made a phone call and was told they hadn't received my emails and then that a different department had not passed on the information.The delivery was eventually made and it was fortunate for me that I was around as there was still no information on when and what time the delivery would me made. I checked the contents briefly and discovered that one box contained twelve beers and the other one short. I emailed once more, pointing out that I had not received replies to my previous efforts and that I would appreciate confirmation that my email had been received. Nothing. This was a gift. It arrived after the promised date and, as a consequence , I was unable to give a birthday gift. I will not be using Beer Hunter again and I will not be recommending it to any of my friends or relatives. Bob Harris”

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Posted 6 years ago

“I ordered the Leffe Gift Pack on Friday and paid for next day delivery. It didn't arrive until Wednesday! My e.mails weren't answered. Lovely glass and beers, though.”

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Posted 6 years ago

“I ordered for next day delivery... when I received it, it had two of the same bottle where as it was meant to be 4 different ones however only 3 bottles came in total. And for some strange reason, a packet of jalapeño crisps, and the wrong glass! 😬 Because it was meant for a birthday I will NOT order again from Beer Hunter. Absolutely poor!”

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Posted 6 years ago

“Great service and products”

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Posted 6 years ago

“Hi thank you for the best beer for me and my family it is best drink I have had for a while The order got delivered on time.Thank you all for a wonderful drink.”

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Posted 6 years ago

“Beer: Excellent. Admin: Disappointing. If you would like more detail I can provide.”

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Posted 6 years ago

“Well I cannot say as this order was sent as a present! But great service.”

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Posted 6 years ago

“Bought as a gift they loved it”

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Posted 6 years ago

“Ordered a Manchester advent calendar for my partner. Delivery process was v. quick and excellent but the delivered product didn't match what was listed on the website (several discrepancies in the beer list and the glass wasn't a Cloudwater one). Wouldn't have minded so much if had received any notification of stock issues etc., which I could have understood at that time of year, but that was not the case. I contacted the customer service team about this in December but they have not replied.”

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Posted 6 years ago

“Very nice beers”

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Posted 6 years ago

“Bought the trappist selection as a Christmas present. Hubby says they are all great not a dud amongst them.”

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Posted 6 years ago

“Product was fine but it took way too long to be delivered.”

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Posted 6 years ago

“Disappointed, as order was never dispatched. Had to chase for an update and was promised the order would be dispatched straight away but this was incorrect. Company then blamed a glitch in the system. Didn’t ring back when they said they would and took a long time to respond by email to resolve the refund.”

Helpful Report

Posted 6 years ago

Hi Sharon I am sorry you have had to give us this feed back. I have logged a call to find out what has happened with your order as we can still not access this on our system. This is the reason the order was never delivered. I did try to resolve this as quickly as possible once this has been brought to our attention. Sorry for the inconvenience Paula

Posted 6 years ago

“Great service and beer selection.”

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Posted 6 years ago

“Excellent service, my order arrived as promised, Many thanks for all your help. Happy New year to you all”

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Posted 6 years ago

“They stocked what I was looking for. I did click and collect thinking it was local ,when it was from their warehouse . So i needed to pay for delivery...Called them and they sorted my problem straight away with no hassle. Very happy with my purchase . It was wrapped well.”

Helpful Report

Posted 6 years ago

Beer Hunter is rated 4.5 based on 2,642 reviews