Best Buy Reviews

1.4 Rating 1,330 Reviews
8 %
of reviewers recommend Best Buy
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How quickly does Best Buy resolve customer queries?
(6 days ago)
Greater than 43% of reviewers feedback is Best Buy takes over a week to resolve customer queries.
(6 days ago)
78.75%
Industry Average
I have had very helpful service over a number of years. LLH
- Anonymous
The sales associate at the Cape Girardeau Mo store, Lenny Blanco, was very knowledgeable in showing and explaining the different sound bars that will work with our Samsung TV. We have had such good service on all the items we have purchased within the last year, ie… TV, air conditioner, and now a new sound bar.
- Bonnie Geringer
Brandon at Customer Service in Honolulu made my best day today. He deserves a 10 because he actually seemed happy and gave great service in the short return time it took. Making someone happy makes their whole day positive and I guarantee I will return with a smile. I will always choose to drive the distance from Kapolei instead of call an unknown representative and hope we get more people like Brandon. Thank you
- sally asao