Best Gift Company Reviews

Name: Best Gift Company
Address: Wilne House 10 Salisbury Street, Long Eaton, Nottingham
Rating: 2.86

2.9 Rating 214 Reviews

46 %

of reviewers recommend Best Gift Company

2.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best Gift Company thanks a lot everything went just fine, I hope we can do business again.”

Helpful Report

Posted 9 years ago

“Very happy with my purchase. Very fast deliver.”

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Posted 9 years ago

“Excellent service and prices cheaper. Plus no delivery charges. I would definitely recommend this company and I will certainly be using it in future.”

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Posted 9 years ago

“Fast delivery as expected although in a foreign country and during the Easter period.”

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Posted 10 years ago

“Brilliant product, very happy!”

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Posted 10 years ago

“This review is focussed on the service i received and not the watch itself. Ordered this watch originally from Selfridges pre Christmas 2013 in plenty of time for the big day itself. After 7 days Selfridges emailed me to tell me it was out of stock - pathetic service from a luxury retailer who cant seem to monitor what they have in stock when an item is ordered ! Anyway, found the item on the Best Gift site at over £20 cheaper so ordered it from them instead but by now there were only 10 days to go to Xmas. After 5 days unfortunately the item had not arrived so I emailed them at 9pm, surprisingly they were still working to satisfy the re-Xmas rush. They were very apologetic for the failure to deliver which was down to the courier as the item had been despatched but said they would send me a replacement straight away to an alternative address (my daughter in the meantime had headed back from Uni for Xmas). So far just what you would expect, however, they didnt just leave it at that, they called me again the following day to confirm the item had been despatched on overnight delivery (I had paid for standard delivery) and then again one day later to say the item had been notified by the courier as being out on delivery and then again after delivery to confirm that I had picked up the item. All this at a time when I assume they were very very busy 2 days before Xmas. I have no hesitation in recommending this company who appear to take customer service incredibly seriously, I am not sure what happened with their original delivery but once they found out the problem they were extremely apologetic, very helpful and their communication to reassure me that the item would be delivered in time for Xmas day was exemplary. Well done, I will definitely be using you again.”

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Posted 10 years ago

“I ordered a watch from the good gift company and they were very honest, because the watch was damaged and they had the decency to inform me of this before sending it out. So full marks and I wish alot more companies had the same integrity.”

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Posted 10 years ago

“Excellent service and excellent product, I am delighted with my purchase and the customer service reached beyond expectations, Thank You.”

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Posted 10 years ago

“Very good company. Will definitely use again.”

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Posted 10 years ago

“I was overjoyed at the quality of service I received. I'm always a little nervous shopping on line but I felt very confident with yourselves. You got back to me very quickly with questions I had. The bracelet came in a few days and it was perfect. A little small as I chose the wrong size and will be changing it. I will certainly be using your company again. Wishing you continued success as you deserve it. Thankyou again Sarah”

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Posted 10 years ago

“got my girlfriend some birthday gifts she loved them. very good service and delivery.”

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Posted 10 years ago

“Fantastic service, ordered a ring over the phone from website, sales woman was very polite and helpful and made sure ring was delivered as quick as I wished for. She also gave a 10% discount I was not expecting. Would definitely recommend Best Gift Company.”

Helpful Report

Posted 10 years ago

“I have no hesitation in awarding Best Gift Company the highest rating. The watch that we ordered for our granddaughter arrived very quickly in perfect condition. However, although she tried to hide her feelings, we detected that it was not what she wanted. We therefore returned it to Best Gift Company who immediately refunded us in full. A first class service; I will certainly consider using them again.”