Black Country Metal Works Reviews

4.9 Rating 388 Reviews

96 %

of reviewers recommend Black Country Metal Works

Company Reviews

Questions

Metrics

4.9

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

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How quickly does Black Country Metal Works resolve customer queries?

Helpful Report

(1 month ago)

Greater than 58% of reviewers feedback is Black Country Metal Works resolves customer queries within an hour.

Helpful Report

(1 month ago)

100.00%

Industry Average

“ Just to let you know my order has been delivered and I am so happy with the item , it is adorable , Thank you so much for such great service Great company to deal with. Regards Diana ”

- DIANA MAYHEW

“ Thank you for the great customer service I LOVE THIS ITEM!!!!! Its beautiful, I’m so happy I called you up rather than online ordering. It means so much to speak to a person rather than dealing with computers. Great product, great service, Well done ”

- Melanie

“ Delighted with the speed and service from my order yesterday. The item has exceeded my expectations. Well made and good quality. Thank you Sue Goddard ”

- Su Goddard

Black Country Metal Works Reviews

Customer Service - Good