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Black Country Metal Works Reviews

4.8 Rating 409 Reviews
95 %
of reviewers recommend Black Country Metal Works
Company Reviews Questions Metrics
4.8
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Black Country Metal Works resolve customer queries?
Helpful Report
(1 month ago)
Greater than 58% of reviewers feedback is Black Country Metal Works resolves customer queries within an hour.
Helpful Report
(1 month ago)
A

Customer Service - Good

100.00%
Industry Average
“ We purchased a Rotherfield Classic Post Box recently and we were very pleased with the great service we received from Jack Shirley. It was a pleasure dealing with him. He was very helpful in advising us on various matters including colour, font shape and sizing of lettering too. We will definitely be purchasing more goods in the near future from this company. Thank you Jack. ”
- Steve Woodward
“ Received order absolutely fantastic thanks so much and very well packaged. Very good quality and great professional service. Many thanks. ”
- Anonymous
“ I purchased two pillar lanterns recently. The quality and service from BCMW was excellent and very competitively priced. As I said in an email to them folk are quick to complain but slow to compliment on an excellent product and service ”
- Paul Kerr
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