“Love my full length padded coats, bought one colour and had to have another in a different colour. I've had so many compliments and feel so warm and cosy in this freezing weather. Thank you BLFD xx”
“I made a mistake and ordered more than than one of the same item. I sent a message on the order page to cancel 3 of the items and that was done. Then I emailed regarding the refund of the items I did not receive and had 2 replies and my refund should be in my account within the next 2 to 3 days. I respond. very pleased with the”
“Placed my order which was delivered in good time unfortunately one item was the wrong size, so I contacted customer service department.
I must say I was very impressed with the prompt way this issue was dealt with by the Head of Customer Service who I am giving ⭐⭐⭐⭐⭐⭐ for his great customer service and resolving the issue.”
“Excellent prompt service. Product fab.
Bought puffa coats as Christmas presents, also lounge sets. I have ordered another coat. Warm, stylish and unbelievable value for money 👏👏👏”
“Excellent coat , just what wanted , only problem had was that hubbox location, denied having parcel , even thou I had proof that they did , only gave it to me when threatened with social media !!”
