Blindster have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
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We ordered 5 sets of blinds. One was apparently over a length limit resulting in a larger tube for one of them. Looks a little odd when they are all lined up with one sticking out more than the others. Installation was easy. Did not like that the draw pulls are plastic. Hoping they hold up. The screens do their job but they are tighter in the middle making them show a V shape when down. Good for the price.
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- Lorrie
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I ordered roman shades and cellular shades. Completely happy and impressed with all. One set of shades was miscut and I had a replacement order in a week. The quality was top notch and the price far better than almost any other company I looked at.
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- Rebecca
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I was impressed with how fast I received my delivery and the quality and especially the price! I'm recommending it to anybody who comes and looks at my window treatments!
I ordered top down bottom up cellular shades for some of my windows (some light filtering and some room darkening), white faux wood blinds for some, and then bamboo.
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- Christina
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About 15 minutes to install not bad. Little spendy and my bottom rail was damaged on one side on delivery. Overall not bad. Would I buy again maybe but hopefully no damage product.
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- James
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Second order I’ve placed with Blindster. Love their products and prompt delivery. Measurements always perfect.
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- Sandy
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I was impressed with how fast I received my delivery and the quality and especially the price! I'm recommending it to anybody who comes and looks at my window treatments!
I ordered top down bottom up cellular shades for some of my windows (some light filtering and some room darkening), white faux wood blinds for some, and then bamboo.
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- Christina
“
but your idea of self stick brackets doesnt do so good on painted sheetrock window returns.
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- Kevin
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If we're unable to make you happy, we will assist you with returning your order for an exchange or refund.
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- Jeanne
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We have yet to hear back as to what will be done to fix this problem, if we will get a new shade or a refund.
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- Pam
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Requested a refund of the purchase price and was email instructions with disposition of shades.
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- Judith
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Need better instructions on how to install the blinds with the order. Had to call customer service to figure out how to install them. Also the screws are very bad quality. I use my store bought screws instead of yours.
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- Rhonda
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My call to customer service was handled professionally and the knowledgeable staff handled my inquiry.
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- Troy
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Great customer service, they stand by their product!
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- Ann
