“The price quoted was reasonable and they sent me a money-back guarantee in writing. Unfortunately, they didn't understand that Initially, I wanted my project file repaired and updated. I did NOT ask them to build an app from scratch. We discussed them working on it AFTER the project file was repaired. After 4 weeks of limited Communication and unanswered emails, they surprised me with the beginnings of a new app. I told them clearly that I did NOT want a new app built and gave them a second chance to review my project file. They never reviewed my project file and instead surprised me with the beginnings of an app...again. I immediately canceled my project and asked for my promised refund. They continue to not honor their money-back guarantee to this day. A complaint has been filed with The California Attorney General has been notified.”
“I have been dealing with this company since March and I can truly say that their customer service is horrible. I have a small boutique and procured their services on Bark to do a revamp on my site that is on shopify. I have spent almost $1,000 with them to still not have my website working correctly. to top it off I had another one of their project managers who looked at my site state that the site did not look good but they could make changes to it. The funny thing is it was one of their project managers from their same company who worked on my site. I have promises over promises that they would work on my site between all these promises I have lost money. The communication is horrible and their promises are empty I am asking them to refund me my money. It would be different if it was a standalone site but its' on shopify which should be an easy project. From march till now which is June and my site is no where ready to be used and the concept is completely off. to say upset is an understatement Furious would be the correct term. If you ask me I would not suggest using them at all!!”
