Bloom Magic Flower Delivery Reviews

Name: Bloom Magic Flower Delivery
Rating: 4.55

4.6 Rating 2,648 Reviews

88 %

of reviewers recommend Bloom Magic Flower Delivery

Company Reviews

Questions

Metrics

4.6

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01 517 6247

Email:

info@bloommagic.com

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Bloom Magic Flower Delivery 1 star review on 14th January 2023

Laura

Bloom Magic Flower Delivery 5 star review on 5th June 2020

Gill McEwen

Bloom Magic Flower Delivery 5 star review on 1st June 2020

Jill Mulhern

Bloom Magic Flower Delivery 5 star review on 29th May 2020

Sonny Whatley

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have emailed support already, but only flowers and candle arrive despite ordering caroline gift set, prosecco and chocolates were not delivered.”

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Posted 6 years ago

“Bouquet delivered was beautiful as always”

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Posted 6 years ago

“I ordered flowers for my mum on Mother's Day. Not only did they not arrive as promised on the day but nobody contacted me to let me know they would not be able to fulfill the order. When I emailed support, I was told, without any apology, that the flowers were damaged in delivery and would be sent today (day after Mother's Day) instead. Again, no notification, no apology and an offer of a 20% discount off my next order. I am so disappointed with this service, especially considering the price. It is not reliable and I definitely will not be using it again.”

Helpful Report

Posted 6 years ago

We really appreciate Michelle's feedback on this issue, and truly value her custom. We have since reached out to her and have resolved this issue. We look forward to seeing her again soon :)

Posted 6 years ago

“You are one of the only flower companies that delivers to my mum's rural location and the bouquets always look amazing, thank you!”

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Posted 6 years ago

“Flowers not delivered on mother’s day despite paying €10 for delivery and getting a notification at 7pm they had been delivered. I spoke to my mum and they had not been received. Disgraceful service. Will never use again and I want a full refund! It’s 9:15am and the phone lines are not open yet even though they claim to be open at 9am. My mother’s mobile was on the order too and she had no missed calls all day so just ridiculous!”

Helpful Report

Posted 6 years ago

“The flowers that arrived were beautiful but in no way did they resemble the flowers in the picture on the website. I was extremely disappointed with the size of the bouquet and how it was presented for £39. I wish now I'd bought flowers locally and wrapped them myself.”

Helpful Report

Posted 6 years ago

“Nearly 6pm on mother’s day and flowers still not delivered. There is no one available on the phone from a customer service point of view. I’m so upset that my mum hasn’t received my gesture and the day is nearly over. And I paid €10 for delivery?!? Bad service! Will not order again and neither should anyone else. If they arrive I await to see the condition of them”

Helpful Report

Posted 6 years ago

“Paid £98 for 2 flowers for Mother’s Day, they were an embarrassment, half of them looked dead, it looked like someone had chopped most of the heads off the flowers. I had to buy more flowers from the local supermarket to add to flowers. Received no flower food either. The only reason I’m giving 2 stars is the hat box the flowers came in was nice. This has put me off ordering flower again.”

Helpful Report

Posted 6 years ago

Thank you so much for this feedback, we really appreciate it. We aim to provide only the best for our customers, and have since reached out to this customer to resolve this issue :)

Posted 6 years ago

“Never received my order which was due yesterday on the 30th of March - have tried emailing and ringing, Instagram and Facebook and no response ......extremely disappointing customer service. Will be requesting my money back when I receive a response”

Helpful Report

Posted 6 years ago

“First order I got a response that it was undeliverable as was damaged by courier and new order been sent. It arrived with some flowers broken, lid of the flowers, obviously with a courier firing boxes around water was spilt and the bottle and chocolates not a clue how they survived. Can I ask why put such a small package in such a tall box with no other packaging whereby it’s obvious it’s going to get damaged? Ye need to sort out the packaging as it’s not fit for purpose asye have a good product”

Helpful Report

Posted 6 years ago

“I ordered from Canada and they arrived to West Clare on time for Mother's Day. Excellent service and I will definitely be using it again. Go raibh maith agaibh.”

Helpful Report

Posted 6 years ago

“3rd time I’ve used luxury flowers, definitely recommend. My most recent delivery was in a very rural part of Leitrim so they can deliver in any part of Ireland. Flowers were in perfect condition”

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Posted 6 years ago

“Really deserves no stars. My package never arrived at the right house and they claimed the people who got it, corrected it for them. Funny right? Took weeks going back and forth. Didn’t fix the issue and never returned my money. Horrible services. Never shopping again.”

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Posted 6 years ago

“I needed an urgent delivery and they exceeded my expectations! My "go to" when ordering flowers now!”

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Posted 6 years ago

“I got flowers delivered on Friday, wrong flowers delivered, upside down in the box, lots of broken blooms. I rang to let the company know and I had the correct bouquet delivered on Saturday with some chocolates to make up for the inconvenience. Unfortunately the chocolates were sitting on top of the flowers so a few broken blooms but nothing serious. Fantastic customer service and I would absolutely use Bloom Magic again and again”

Bloom Magic Flower Delivery 4 star review on 24th March 2019

Helpful Report

Posted 6 years ago

“Flowers arrived on time with comprehensive pre-delivery notification. Attractive arrangement enjoyed by the recipient, but critically the flowers only lasted a few days which compared very negatively to the other flowers sent for the same occasion which are still blooming over a week later.”

Helpful Report

Posted 6 years ago

“The review is a little late, however, if I only knew that my girlfriend will get a DIY set delivered to her workplace on international women's day, with flowers and hat box all packed seperately in some cardboard box, I would have never ordered from this company. Not to mention she had to trim the flowers herself in front of her colleagues in order for it to fit in that hat box. I was greatly embarrassed and she was too in front of her colleagues. The day was ruined. Very unprofessional approach and misleading advertising. P.S. I thought it would be a surprise, but she received a delivery message a day before the delivery.”

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Posted 6 years ago

“My go to for any flower delivery. Stunning flowers, amazing value & service. Genuinely can’t fault them !”

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Posted 6 years ago

“Cheap vine”

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Posted 6 years ago

“Having kissed a few frogs these are my Prince of Florists and the default company I use for sending bouquets in Ireland. As close to my favourite florist in London 'Wild at Heart' as I have found in Dublin. Easy to use website that keeps a record of previous recipients. Thanks guys.”

Helpful Report

Posted 6 years ago

Bloom Magic Flower Delivery is rated 4.6 based on 2,648 reviews