Bloom Magic Flower Delivery Reviews

Name: Bloom Magic Flower Delivery
Rating: 4.55

4.6 Rating 2,645 Reviews

88 %

of reviewers recommend Bloom Magic Flower Delivery

Company Reviews

Questions

Metrics

4.6

Based on 2,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01 517 6247

Email:

info@bloommagic.com

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Bloom Magic Flower Delivery 1 star review on 14th January 2023

Laura

Bloom Magic Flower Delivery 5 star review on 5th June 2020

Gill McEwen

Bloom Magic Flower Delivery 5 star review on 1st June 2020

Jill Mulhern

Bloom Magic Flower Delivery 5 star review on 29th May 2020

Sonny Whatley

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, gorgeous flowers”

Helpful Report

Posted 3 years ago

“Hi Dear Bloom magic! I got my mulberry flowers but unfortunately it’s not a delux size that I ordered:((( it was my best friend birthday- 45! And I really wanted to give her a big bouquet that I initially ordered, but I received a smaller size .... is there anything you can do about it? I must say I am very disappointed! Thanks so much!”

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Posted 3 years ago

“No. The number of flowers did not match the image. I expected a lush vibrant bouquet”

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Posted 3 years ago

“Hi there. For a “deluxe” bunch of flowers the bunch was considerably small. I understand you might be a premium outlet but it was very sub par with a lot of filler and very few flowers for €50. Thanks, Jon Jon”

Helpful Report

Posted 3 years ago

Hi Jon, Thanks so much for flagging this. It does look like something has gone wrong in this case. I am so sorry your Bloom Magic experience has been disappointing. I would be more than happy to put this right. If possible, please reach out to lisa@bloommagic.com along with your order details so I can find a solution asap. Kind regards, Lisa Miller. Customer Experience Manager

Posted 3 years ago

“Quality of flowers was ok but delivery at 9.30PM is not acceptable in my opinion. Tracking service was also not available on the day.”

Helpful Report

Posted 3 years ago

Hi Francesco, thank you so much for leaving this feedback. I am so sorry you had a disappointing experience with us. We are aware that some customers received their bouquet deliveries much later than we would expect or deem acceptable. Unfortunately due to delivery restrictions across the country this was the case for a few of our customers recently. We have since put measures in place to ensure this will not happen again. I would love to put this right for you. Please feel free to reach out to lisa@bloommagic.com so we can find a suitable resolution. Many thanks, Lisa Miller Customer Experience Manager

Posted 3 years ago

“Hi received bouquet today in co clare. Very disappointed, arrived in box which I can understand, blooms looked as if not the freshest. I thought 2nd rate effort for the monetary value. I have added more water to same & hopefully will look a tad better in the am for my daughters 40 th birthday tomorrow. Mags”

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Posted 3 years ago

“I ordered a lovely bouquet for my parent's 50th Wedding Anniversary & requested them to be delivered on their special day as a surprise, however, they were only dispatched the day after their special day. They were then further delayed by the delivery courier. I understand the difficulties companies faced with the COVID-19 situation, however, these were for a very special ocassion. When they did arrive, the bouquet was much smaller than expected for the price paid. A couple of the flowers were already starting to wilt, and overall did not last very long. The person receiving the bouquet were disappointed. I would be hesitant to use the service again. I would encourage Bloom Magic to be careful to ensure the freshness of their flowers, as customers are ordering online, and are not getting the chance to see the bouquets in person - so are placing their trust in Bloom Magic to deliver a value for money product/service.”

Helpful Report

Posted 3 years ago

“unfortunately this time very disappointed. The girlfriend got a flower of very small size and not fresh at all”

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Posted 3 years ago

“Disappointing bouquet”

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Posted 3 years ago

“Hi, I was extremely disappointed with this service. I know we are in Unprecedented times but I don't feel that next day delivery should be advertised on flowers if it can not be guaranteed. I ordered flowers on Tuesday evening so delivery should have been Thursday the latest. They were delivered to my friend on the Saturday and by then half were withered or dead. I followed up on the condition of the flower to customer service and was disappointed to not get an email back. I will not be recommending this to a friend. This was 50eur wasted!”

Helpful Report

Posted 3 years ago

“Quite misleading. I ordered the Mulberry Bouquet of flowers and it arrived fine, quite late in the day after 6pm after it was ordered 3 days in advance. The flowers themselves are lovely and very high quality it is just that they appear nothing like what is shown in the pictures. The volume of flowers is no where near what is shown and a bit lacking, may not be the case for all but this was for me.”

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Posted 3 years ago

“Quite disappointing... a substantial number of so called "storm" petals, and not only on the roses. The arrangement was lost in the hatbox”

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Posted 4 years ago

“The bouquet we ordered looked nothing like that on the website”

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Posted 4 years ago

Hi Georgina, thank you for this feedback. We are sorry to hear you were disappointed with this delivery. We received an email regarding this order, and have responded. We look forward to hearing from you and hope to resolve the issue :)

Posted 4 years ago

“I am sorry to report that the flowers delivered look somewhat ordinary and not at all in keeping with the Reverie a Saint-Germaine spirit. I understand not all flowers can be guaranteed but the flowers ordered had a romantic, wistful lilac and cream theme and the flowers delivered were just random colours put together (see photo). The supplier clearly didn't understand the objective and I was disappointed that what should have been a luxury feel (premium bouquet, 58 pounds!) was more like your average Interflora arrangement albeit in a lovely box. This was my 3rd and ultimately last purchase as the company response parroted the usual stuff about not all bouquets being exactly as shown (which I myself had stressed) but showed they didn´t really understand the point about a unified colour palette being important. Shame.”

Bloom Magic Flower Delivery 2 star review on 13th January 2020

Helpful Report

Posted 4 years ago

“I ordered for delivery specifically on Christmas Eve due to the fact that the intended recipient would not be in residence until late on the 23rd of December. Unfortunately, the flowers were left on the doorstep on the 23rd December BEFORE 9am??? Part of the joy of getting flowers are the knock on the door and seeing someone stand there with a bouquet. That’s part of the reason why I delivered them. I could have bought a bunch of flowers myself from any florist and left them on the doorstep! And delivered a whole day earlier! When the intended person to receive the flowers was not even in residence! Very disappointing. I’m afraid I cannot and will not be recommending. If you were unable to deliver in Christmas Eve I should have been informed in advance.”

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Posted 4 years ago

“I hate to be negative but....my flowers were already 'turning' when they were delivered. The box was left UPSIDE-DOWN at my front door and all the water had spilled out spoiling the hat-box. I regreshed the roses as much as I could and added the feed but they began to die almost immediately. I was terribly disappointed. The flowers were VERY expensive so the disappointment was all the more tangible. Not good enough, not good enough at all. Karin Morrow.”

Helpful Report

Posted 4 years ago

Hi Karin, we are so sorry to hear this and completely understand your disappointment. I have reached out to you via email to discuss this further.

Posted 4 years ago

“when i recieved my flowers they were wilted..... had to cut string to water them as too tight .. so had to put into vase”

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Posted 4 years ago

Hi Amanda, thank you so much for this feedback. We are so sorry to hear that you were not 100% satisfied with your delivery. I have reached out to you via email to discuss this further :)

Posted 4 years ago

“Very disappointed with bouquet I received for my wife . Went for the deluxe bouquet because said added more flowers but overall size of bouquet was very small not worth the €73 paid wudnt use or recommend again”

Helpful Report

Posted 4 years ago

We have since reached out to Ray and are glad to have been able to resolve this issue for him. We look forward to seeing you again soon Ray :)

Posted 4 years ago

“Delivery was good but flowers have started to wilt on day 3 Here are photos supporting this :”

Helpful Report

Posted 4 years ago

“My order was late after I paid for a specified date (this was made up for with an add on of chocolate). However the bouquet that arrived was nothing like the one I paid for. I understand there may be some substitutes but it should at least look similar, which this did not).”

Helpful Report

Posted 5 years ago

We really appreciate this feedback, and will be sure to take this on board for future orders. We have since reached out to this customer to resolve this issue, and look forward to seeing them again soon :)

Posted 5 years ago

Bloom Magic Flower Delivery is rated 4.6 based on 2,645 reviews