“I have ordered 2 kg Chocolate cake for birthday one of my staff in management. I paid additional for bullet dilivery and reminded that make sure the cake must not be damage.
First of all I have never received the cKe on time it was delayed 2 hours. Then once I checked the cake it was damaged and could not present on any of birthday. I contacted and I asked them to change the cKe since it was damaged. Here I wanted to upload the photo but they have system issue and not able to upload the damaged cake photo. They have not changed the same day of birthday. When I asked them to send next day. They confirmed the delivery guy will reach at 9 am. I was coordinating Mr Essam who is taking care of customer care. He was not able to answer me and received the delivery guy at 12 noon. Once I checked the cake. The taste was pathetic and no one like it so I threw it in to the garbage. That was a big insult front of all of my colleague. Worst experience ever. They charged AED 275 /- with pathetic and worst service. I always recommend all of you don't rely on website. The cake they show it's look like fresh but if you receive that be old 2-3 days which won't be huge ic for your health. Be aware from thief such as bloom box”
“My son ordered me a terrainum cost £ 60.00 came late, (Christmas gift)
The plants were nearly dead,came in a separate plastic container inside the box, were bone dry n god knows how long they were in transit
wasn't enough soil etc
Within 3 weeks the plants started dying, contacted the company sent photos etc n basically they weren't interested
I definitely would not recommend this company”
“Bought a terrarium kit. I knew it was a kit because that's what I wanted..The 'kit' arrived and when assembling the 'kit' there was a distinct lack of soil and charcoal. The images on the website show the assembled kits with significantly more charcoal and soil.
The 'kit' looked bare when I assembled it. Not happy with the quality or the fact the item delivered was not as described I contacted the CS department. They don't accept returns. What? The product is not as described, so the don't accept returns. Feels like a con to me. The CS adviser also said I should know what I am ordering.......
I did know what I ordered as the description said kit, however the pictures on their site show a lot more soil and charcoal.
The kit they supplied would easily fit in a jam jar.
If you want to get ripped off buy from this mob. If not go elsewhere!”
“I like Bloombox. They hand deliver healthy plants that aren't traumatized by packaging and shipping. This past year,chowever, their prices have really gone up and their selection has diminished. This is really disappointing. I will still order from them but will have to go back to ordering most of my plants on cheaper mail order sites. Sad.”
“I’m after ordering again from bloombox third time. Their packaging is absolutely unbelievable and the plants are even larger than I thought. Excellent co and I am glad I found them. Thank you very much. Appreciate the care and attention.
Mary stack. Cork, Ireland”
“The customer service team was really helpful to explain to me all about indoor plants and I have been getting them for the last two months. Love the experience.”
“I'm very pleased with my experience with BloomBox Club. I've ordered three times from them and each time my plant arrived on time, safe and in good condition. I love their selection and will definitely return again.”
“Bloombox Club has an amazing selection of beautiful and unique plants. Each plant I've received has delivered beautifully, and my plants are all thriving.”
“Great quality foods, fast delivery, amazing customer service that customized my order to perfection and really enjoyed the delicious food! Will definitely order more in the near future. Got to spread the word to family and friends. Thank you so much!”
“LOVE LOVE LOVE this website and service... My plants are SOO nice!!... Customer service was also super helpful, and made BloomBox Club an amazing experience!!”
“Super happy with my order on bloomboxclub. Been looking for the terranium plant forever, and finally found one locally in the UK with them. Will definitely be visiting again!”
“Overpriced and Not Great Quality
I ordered 3 plants.
One was ok
One was not in great condition
and one was not in a sellable condition.
I sent an email including photos.
I was told 'its normal for plants to have some browning following transit'
and that
'You should follow the care instructions'
The level of browning on this plant indicates that it was neglected for some time before I received it, so to be told that 'I' should now follow the care instructions....
It's a bit much.
Bloombox consider the plant to be healthy and will not refund.
I will not be buying from this company again.”
“I am very disappointed flowers looked very old and did not last very long. I have had them 3 times now and not been happy once. Sad as i love the idea of getting a nice vibriant bunch once a month from my kids. Sorry cannot recommend this service:-(”
“The delivery came with flowers that were bruised. They also have only lasted 4 days. No-one is getting back to me to discuss my subscription. VERY dissapointed.”
“My son gifted me String of Pearls plant from you. Looked this plant info up.and it is poisonous to humans and pets.As I have a young cat and the plant hangs down in strings ready unsuitable. My complaint is that nowhere in your leaflet does warn this plant is not suitable in pet household.”
